Gloucester Robinswood Hotel, BW Signature Collection
About this hotel
Situated in Gloucester, this lovely hotel for $89 per night is a fantastic choice for your next vacation. On the edge of the Cotswold's, just 2 miles from Gloucester city center and 5 minutes from the M5, Gloucester; Best Western Signature Collection offers parking charged at £5 and a leisure club with a pool and gym.
Amenities
Pool
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Gloucester
Reviews
3.7/5.0
Good(2,126 Reviews)
100% verified reviews
7.0
The restaurant and bar area were lovely and the staff were all so friendly.
The rooms were warm we could have done with a fan and thinner duvets
9.0
The pool was a nice touch, food was lovely. Lovely breakfast.
Nothing
5.0
Room cleaning service was shocking.
Toilet left uncleaned after last guest use.
10.0
Clean, friendly, reasonably priced
Room was cold, pillows were not comfy
9.0
Clean, Well Equipped Hotel with lovely welcoming staff...Comfortable Beds and food was excellent.
The Swimming Pool boiler wasn't working on the day.. The water was very Cold... These things happen and will not put us off staying again...
8.0
room, spa, dinner
vegetarian options
5.0
The staff were friendly and the beds were really comfortable. It was clean and welcoming
There was not enough staff particularly in the restaurant and it was very busy. It took a long time to serve then when we did it was not hot. We were compensated however and staff were apologetic. The breakfast was the same on the morning, not enough staff to fulfil the amount of people and we were constantly waiting for hot food. When it did come out, it was warm but not very hot. There were only 2 staff member on the floor and 1 chef in the kitchen.
The spa facilities were nice ce, however the boiler had broken so the water was cold both pool and spa pool so were unable to use. This was one of the main reasons for using this hotel so that was disappointing.
8.0
The Gym and Leisure Facility was very good. Bar and Dining Room comfortable. Room very comfortable and clean.
The restaurant was busy with a senior citizens coach trip. The 3 restaurant staff we dedicated to support the trip and others were secondary so I can only assume the Hotel need to please the coach trip booking company which I understand. My company travel to this area 3 or 4 times a year and have tried a few Hotels to identify which one makes our staff most comfortable. We will keep looking which is a shame because the Gym was good.
9.0
It was a lot nicer than we’d experienced before at BW hotels x
6.0
location
heat in the room 😵💫
7.0
Nice swimming pool
The hotel didn't meet the standards I'd expect for a price of well over £100 a night. The pool was great, but being part of a leisure club meant everyone from Gloucester was back and forth, which didn't make for the relaxing retreat I envisioned. The cooked breakfast was cold, food wasn't replenished enough and the counter area was messy. The fire exit was left open through the night which is a serious security risk. Random people were walking in and out of the fire exit at night and most of them smelt of weed. Bags of rubbish were left outside of rooms which made for an unsightly trip through the hotel. I've never seen this practice in a hotel before, and wouldn't have expected it from a hotel £100+ a night. Would have understood the price if it was near the city centre but this one was really out of the way.
5.0
Staff were very pleasant and eager to help.
Being expected to pay to park a car outside the place where you are staying is ridiculous. Spoils the whole experience.
4.0
Dark and dingy.
Food was poor
10.0
Amazing
6.0
Staff very friendly, rooms clean and nice size
Interior, bar the reception area was a little tired and dated. Evening meal overpriced for the quality of the food, nachos for starter were clearly out of a bag and not freshly cooked, and cheese nor even melted. Breakfast selection adequate, albeit staff very obliging
8.0
Friendliness of staff, cleanliness of all parts of hotel including room
Room service menus, a bit more variety on hot breakfast buffet
8.0
Good value you money. Nice room
Breakfast just average
7.0
Nice quiet location. Good sized room and bathroom.
Pay for parking.
7.0
hotel was nice, facilities were good & the food was delicious.
lack of staff availability, reception not staffed - have to press a bell for assistance & bar was the same. beds very hard & uncomfortable.
9.0
All of our party thought the place was perfect we had a great stay the staff were helpful and polite. The food was excellent. The rooms were very good clean and comfortable this was our second stay and we are already planning another stay. Thanks
6.0
lovely and clean, easy to get around
we had to walk past the restaurant to get to our room, which felt awkward. the room was far too hot. the single bed was not comfortable at all. one of our party didn’t bring a toothbrush, and reception do not provide them
10.0
lovely hotel very clean & great service
8.0
The hotel was very clean and staff very helpful
The location ,difficult to access public transport to Gloucester ,had to use taxis but otherwise a great stay.
5.0
Bed was very comfortable.
Having advertised free parking we had to pay £15 to park.
We couldn't get an evening meal until after 8.30pm.
7.0
The room was clean and tidy
There was no fridge in the room for the price we pay.
10.0
the place was very clean the staff are very helpful and the food was lovely
there was nothing I didn’t like about the hotel we will be back
8.0
the staff were friendly and very accommodating. the hotel was clean and comfortable.
nothing I didn’t really like to be honest. the variety at breakfast was ok but few things missing and the scrambled egg didn’t look appealing, but generally ok.
4.0
rooms where nice and big
located in the middle of a housing estate pool was knocked of and we were told to get out 15 min before it was supposed to end also room wasn’t cleaned even though we had make the room sign on the door also pool isn’t nothing like the pictures it wants a deep clean around about it . overall 5/10
7.0
The use of the leisure facilities
we were told the room would be decorated for my partners birthday, when we got to the room nothing was decorated. when I questioned the reception team they said they couldn’t find the balloons, just a bit disappointed as was for a special occasion and it looked like I had made no effort.
9.0
staff obviously stretched but could not have been friendlier and helpful.
it was a shame they only had one cocktail on offer, the staff were very apologetic
8.0
Helpful staff, good facilities (including gym & spa), spacious & good value bedroom accommodation (suite).
Staff in the restaurant on the Saturday evening seemed quite stressed, and there was clearly a problem in the kitchen at breakfast time on the Sunday morning (people waiting for hot breakfast dishes for 20 minutes; I gave up in the end).
9.0
we were welcomed with a room upgrade and compliment drink for my partners birthday.
the staff were super helpful and the room was above our expectations.
the sauna and steam room was great but the only downside was the pool didn’t seem to have any heating to it…the water was freezing. we had our little girl with us so we wasn’t able to take her swimming as it was way to cold for her to play!
1.0
It was close to where we needed to be. Jamie front of house / reception and his colleague were fantastic. Jamie was so understanding, a complete professional. honestly he knows how to treat with customers.
extremely dirty and the room smelt bad. it was a very rundown hotel and room. Cracks on the walls and woodwork and the windows horrible.
5.0
all very clean and staff very pleasant
an unauthorised charge to my credit card which has not been resolved and no response from hotel despite phone messages and emails
9.0
Great size room, good facilities (Spa/Pool/Gym), excellent breakfast service
FAQs
How much does this hotel cost compared to others in Gloucester?
The average price for a rental in Gloucester is $98 per night. This rental is $9 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gloucester Robinswood Hotel, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gloucester Robinswood Hotel, BW Signature Collection. Enjoy the water!
Is Gloucester Robinswood Hotel, BW Signature Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gloucester Robinswood Hotel, BW Signature Collection?
We found 14 amenities for this rental. This includes pool, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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