Hotel in City of Westminster
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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About this hotel
Set in the heart of central London at Marble Arch, where Oxford Street meets Park Lane and Hyde Park is just a few steps away, The Cumberland puts you right at the lively end of the city.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
Hotel is central - easy to go to main streets, shopping and restaurants. We needed to change our room - 2nd room was significantly better. Very lively if you looking for evening facilities
We had booked a Super/Deluxe room, but the initial room we were given overlooked the hotel’s air conditioning units. It was quite dark and not particularly appealing. After raising the issue with reception, they changed our room without any argument, and the new room was much better.
The hotel is extremely busy, so if you are looking for a quieter, more personal experience, this may not be the right choice. The reception area is constantly buzzing with guests and there is a very high volume of people throughout the property.
9 / 10Outstanding·Nov 2026
It was a magnificent hotel stay. Staff, were very welcoming and helpful.
Room card keys had a habit of cancelling themselves. I was told later, vicinity of credit / debit cards had that effect. A minor glitch. But quickly restored by front desk.
8 / 10Excellent·Nov 2026
What I liked was the hotel's cleanliness, its location, and the staff.
The hotel’s problems center on worn-out windows that let in cold air—especially at night—as well as dilapidated carpeting.
6 / 10Average·Oct 2026
Good facilities like safe, kettle, coffee maker. Very secure lift operation and central location close to shops, restaurants and Hyde Park. Ideally located just above Marble Arch exit so very good from Bond Street (1stop or v short walk) on Elizabeth line from LHR. Nice restaurant on site although we did not use it. Friendly staff. Asked for and received a quiet room. Located at back overlooking Church, very peaceful, from lack of traffic however noisy Saturday night outside and above our room (2055) - see below…..
Bed was still made up as a King not twins as booked. On arrival, as advised, on checking in we were told someone would come up to split it and remake the singles. Utterly ridiculous guests have to experience this in an enormous city centre hotel. Lifts can be busy but typical of a busy hotel. Saturday night was extremely noisy above us and in room beside. It appeared as though furniture was being moved around from 2AM.
$$$$
Top rated by guests
8Excellent
(16,426 Ratings)
"I really loved the atmosphere and the beautiful interior of the hotel. Everything felt welcoming and well organised. It was a lovely place to stay, and I truly enjoyed my time there."
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