Hotel in Douglas
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach.
Amenities
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Sauna
Accessible Parking
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Douglas
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
we liked this hotel that much we are going to book for next year. our room was lovely very clean bedding was spotless ,only thing i found was the iron was a dry iron not steam, but wasnt something i would bad mark hotel for, my husband found there was not too much room between toilet and bath again would not detour us from stopping again. The staff are all so friendly too. The breakfast was beautiful plenty of choice
could have done with a steam iron and a little more space between toilet and bath, if your tall your knees maybe touching bath when your sat
9 / 10Outstanding·Sep 2026
Location
Noise from the air conditioning unit
9 / 10Outstanding·Sep 2026
Proximity to promenade
Was ok
6 / 10Average·Sep 2026
.
Dislikes:
1. The location takes 15-20 mins to walk to the town centre, I wish I had chosen a hotel closer to town.
2. Reservations don't work Saturdays and Sundays, so if you want to make changes to your reservation on the weekend after you arrive you would have to wait until Monday as Reception will not help.
3. The bedroom is not soundproofed so you can hear people talking in the corridor, the bedroom doors do not have soft-close so you hear bedroom doors slamming shut.
4. The bathroom has no window or no extractor fan
$$$$
7.4Good
(1,630 Ratings)
"we liked this hotel that much we are going to book for next year. our room was lovely very clean bedding was spotless ,only thing i found was the iron was a dry iron not steam, but wasnt something i w..."
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