Iberostar Quetzal

Iberostar Quetzal Resort in Playa del Carmen
Iberostar Quetzal Resort in Playa del Carmen
Iberostar Quetzal Resort in Playa del Carmen
Iberostar Quetzal Resort in Playa del Carmen
Iberostar Quetzal Resort in Playa del Carmen

About this resort

Situated in Playa del Carmen, this attractive resort for $130 per night is a fantastic option for your next break. Facing the beachfront, Iberostar Quetzal offers 5-star accommodation in Playa del Carmen and has a garden, restaurant and bar. Located around 400 metres from Playacar Beach, the resort with free WiFi is also 3.

Amenities

Pool
Air conditioner
Internet / Wifi
Parking
Balcony / Patio
Hot Tub / Spa
TV
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly

Map of Playa del Carmen

Reviews

4.0/5.0
Good(155 Reviews)
100% verified reviews
9.0
Feb 2024
We had a wonderful time and would definitely recommend
Alfredo, Jorge and Manuel at the front desk were exceptional. Check in was smooth. Our room was clean and comfortable. The grounds were well kept and maintained. The property was neat, lots of wildlife! The pool, beach and bars were great. We took advantage of the spa where we had wonderful massages. I think they had the best food options of any all inclusive we’ve been to. Overall we had a great experience.
There are a few things that would have made this a 10/10 for us though. We would have loved a hot tub. It looks like there is one in the middle of the pool but it’s just a jetted pool. When the sun starts going down at night, it would’ve been lovely to sit in a warm, hot tub for a while. Also, there was a lot of entertainment during the day, but we didn’t feel like there was enough at night. They have a show near the lobby, but I wish they would’ve had something else, maybe poolside? The only other thing, you can’t make dinner reservations until you get there. When we got there, there were no reservations available. So we were limited to three restaurants. Who did not have the option to try the Italian the Mediterranean. So that was a bummer.
9.0
Feb 2024
Magnifique
La situation de l'hôtel et le décor dans la jungle Les animaux un peu partout Le personnel extrêmement aimable et serviable, que ce soit à l'accueil. Au restaurant, animateurs.... Les animations en journée Le buffet et le restaurant show cooking au top Lit King site hyper confortable Propreté
La chambre vieillotte L'ambiance trop calme le soir. On aurais aimé pouvoir danser, de la musique typique et non internationale. C'est tout, beaucoup plus de points positifs
2.0
Jan 2024
Decepcionante!!
El hotel tiene un bonito jardín. La ubicación es bastante buena.
El aire ac no funcionaba ( imprescindible para la zona ) la nevera de la habitación no enfriaba, las piscinas y el general todo el hotel es muy de los 80, el personal en general se ven desmotivados, ni si quiera saludan si tu no saludas primero, la playa es bonita pero todo el día hacen actividades con motos de agua delante y el olor de humos es prácticamente insoportable, no tienes la sensación de estar en el caribe si no en el centro de una gran ciudad contaminada de humos de coches. La comida era prácticamente sin sabor da igual lo que comias. La experiencia en este hotel no fue nada buena, jamás volvería a este hotel.
8.0
Oct 2023
muy tranquila con la expectativa de relajacion
los restaurantes y las actividades pero creo deben de darte mas informacion de las amenidades que tienes como que ser locales lo dan por hecho
la alberca estaba demasiado caliente y con demasiados vasos entonces dan la vista de que esta sucio
10.0
Aug 2023
Great
Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.
The sports bar, very uninviting. It was too hot and lacking atmosphere.
10.0
Jun 2023
Exceptional
The beach
I was told about a free massage think it was for my birthday which we told the check in team about. By the time I realized it was for a timeshare member club meeting to get the massage.
2.0
Jun 2023
not very happy and Mot enjoyable. my kids have nothing to do besides swimming and eating. The food was okay.
nice beach
my room. very hot. not enough ac. Electricity was turned off twice while I’m in the shower. my room was not clean. moldy smell. poor customer service.
8.0
May 2023
It was an ok stay.
I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.
Restaurants were not open on certain nights only four restaurants to choose from, which required reservations which was almost impossible to do. The seaweed in the beach was so gross. Upon check in the staff bombarded us to listen to a timeshare presentation. All this before we even got to the room. Air conditioning was not working properly. Ticket placed but still not better. The food choices in the buffet could have been way better. We went off the resort to get better food. Entertainment was not good. We would find ourselves turning in early. No disco.

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $116 per night. This rental is $14 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Iberostar Quetzal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Iberostar Quetzal. Enjoy the water!

Is Iberostar Quetzal pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Iberostar Quetzal?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony / patio.

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