Hotel in Cuenca
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cuenca
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Excellent place and great view and food the staff very friendly and professional
Nothing . just I have great time 👍
10 / 10Outstanding·Aug 2026
Everything at all we liked is wonderful place
10 / 10Outstanding·Aug 2026
It was SO nice to sleep in a cushy king sized bed with heavy linens. I slept like a baby! I was on the road side of the hotel, facing the [impressive] mall, but the traffic noise was easily drowned out by the fan. Breakfast was more than generous with lots of choices including tamales! The staff were super patient with my elementary Spanish and helped with transportation to my Airbnb [for a longer stay] when I had trouble with Uber.
Nothing I can think of. This was a real treat.
10 / 10Outstanding·Jul 2026
The property is very clear
Nothing
$$$$
Top rated by guests
9.1Outstanding
(774 Ratings)
"Excellent place and great view and food the staff very friendly and professional"
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