The location was excellent, very close to Amsterdam Central Station and within walking distance of the main attractions, restaurants, and canals. It was especially convenient for our short stay before continuing our trip to Iceland. The apartment was also quite spacious for such a central location.
The stairs were very steep, which was quite inconvenient with luggage. The apartment itself felt rather basic and a bit worn compared with the price. Overall, you are clearly paying mainly for the excellent location rather than for the comfort or facilities of the apartment.
1 / 10
Stay Away from Here. Bait and Switch. Waste of money.
The location is the only thing this place has going for it
I left the property within 3 hours of being there and booked another hotel. I will admit due to certain circumstances I made the mistake of booking this place. They do state it is an apartment but I mistakenly interpreted it being called “city heart station” as the name of a boutique hotel with multiple apartment style rooms because they present a photo on this listing of nice White building that presents itself as the building housing the room. It is not at all. This is located above a convenience store of a rundown looking building. The room does not look like the photos. They present it like a nice hotel like room. In actuality, it is dark, old bedding, furniture that doesn’t match photos. Apt is Dark & old lighting, The bathroom is DARK. The one light it has barely illuminates It has two old fans that do not cool the space, none are present in the photos. Had they been I would have realized it has no AC. The listing doesn’t mention AC so that is also my fault, but images of the fans could have clued me in. The staircase is a death trap. Be prepared to struggle to get up with suitacases, likely almost fall getting up/down as we did. The room/ furnishings are stuffy /rundown/ old looking compared to the photos. They advised me to contact the manger via WhatsApp to let them know if we have questions. I messaged & asked if the room is ready when we arrive if we can leave the luggage. They said if not ready we can leave with someone at the store (this should have been my first warning sign but by this point I had already paid the total amount). We arrived at 11am, the store clerk said we could leave the but there but changed his story and said we can take it up but check in is still 3pm. We go in and the room is fully ready. Convinced no one was there at all before our stay. We changed for 20 mins, store clerk upset w us because owner was now mad. Couldn’t explain why we couldnt have room now. Made us feel like his job was at risk.
3 / 10
I wouldn’t return.
Location was amazing
We came into the property not expecting the best of things after reading the reviews and giving benefit of the doubt thought we would give it a whirl! Lesson learned. Listen to the reviews.
Cleanliness was poor. Bathroom vents pumped through upstairs cigarette smoke. The family living upstairs I assume had young children that ran up and down the length of the room all day - everyday. From 10am to gone 12 at night. We were here for 3 nights. It was so loud at one point we thought they were running through our room.
The noise from the street is to be expected so that didn’t really bother us. The noise from upstairs was ridiculous.
We arrived to hairs and ants in the first bed and a maggot in the second bed. The place hasn’t been cleaned properly in months if ever.
The windows fall off when you open them and the fan in the bedroom is so loud it sounds like you’re starting up a lawn mower - continuously!
It wouldn’t have been as bad - had we not spent over £1000 for 3 nights here for only 2 people.
Fab location if it’s a lads stag night looking for a place to crash with minimal cleanliness- avoid otherwise.
5 / 10
Not for children.
The location is fantastic! It's right in the heart of the city, making it easy to walk to all the exciting attractions nearby.
The stairs are very steep, so I wouldn't recommend them for travellers with seniors or babies. It feels more like climbing a ladder. It was very hard to go up and down with luggage. Although it states there is kitchenware, it only includes a microwave, kettle, and refrigerator — it's not a kitchenette. No utensils are provided, so you should bring some with you.
Is Central is good size for 4 people 2 separate rooms nice sofa and armchair in the living area.
Was no glasses or cups in the property considering there was a fridge microwave and kettle, the stairs is not for everyone (must be careful).
8 / 10Excellent·Jan 2026
Great location
Fortunately we are fit and were able to do the stairs
9 / 10Outstanding·Sep 2025
Property is very close to the station walking distance 5 mins and the city centre
The 2 bedrooms were perfect for our group of 4
The non street facing room was quiet
The access stairs were a bit of a challenge getting suitcases up and down but we did manage. Anyone with poor mobility would have problems.
6 / 10Average·Aug 2026
The location was excellent, very close to Amsterdam Central Station and within walking distance of the main attractions, restaurants, and canals. It was especially convenient for our short stay before continuing our trip to Iceland. The apartment was also quite spacious for such a central location.
The stairs were very steep, which was quite inconvenient with luggage. The apartment itself felt rather basic and a bit worn compared with the price. Overall, you are clearly paying mainly for the excellent location rather than for the comfort or facilities of the apartment.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at City Heart Station Amsterdam. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is City Heart Station Amsterdam pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Heart Station Amsterdam?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and key access.
Is Central is good size for 4 people 2 separate rooms nice sofa and armchair in the living area.
Was no glasses or cups in the property considering there was a fridge microwave and kettle, the stairs is not for everyone (must be careful).
8 / 10Excellent·Jan 2026
Great location
Fortunately we are fit and were able to do the stairs
9 / 10Outstanding·Sep 2025
Property is very close to the station walking distance 5 mins and the city centre
The 2 bedrooms were perfect for our group of 4
The non street facing room was quiet
The access stairs were a bit of a challenge getting suitcases up and down but we did manage. Anyone with poor mobility would have problems.
6 / 10Average·Aug 2026
The location was excellent, very close to Amsterdam Central Station and within walking distance of the main attractions, restaurants, and canals. It was especially convenient for our short stay before continuing our trip to Iceland. The apartment was also quite spacious for such a central location.
The stairs were very steep, which was quite inconvenient with luggage. The apartment itself felt rather basic and a bit worn compared with the price. Overall, you are clearly paying mainly for the excellent location rather than for the comfort or facilities of the apartment.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at City Heart Station Amsterdam. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is City Heart Station Amsterdam pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Heart Station Amsterdam?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and key access.
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