Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Safe
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2026
We loved the location and being able to walk to the central plaza, restaurants and shops. Nothing too fancy, but great value and very clean. Staff were friendly and helpful.
Matresses are thin and firm, but not uncomfortable. No frills or extras, but we weren't expecting any at this price point. Very good value for the location and a well-maintained hotel. Caution: don't leave your things on the floor as one of our rooms completely flooded during the night with 1/2 inch of water (room 6 or 7). Staff said it may have come from storm water from the roof from the previous day's storm, but did not offer much by way of solution. It was out last night there, so we were leaving anyway. One backpack got soaked but everything eventually dried out. No harm done.
9 / 10Outstanding·Apr 2026
Great property and friendly staff.
Because staff, understandably, understand and speak little to no English, it would be helpful to have some basic information printed in English. In particular where and when breakfast is. Also, the lock on the room was flimsy and the in-room safe did not work. That said, there were no security incidents during our stay.
10 / 10Outstanding·Apr 2026
The staff was extremely friendly and helpful. The location itself is close to the centro and walking distance to most points of view interest. The coffee shop that is partnered with the hotel was also a highlight of our stay. Both the morning crew and evening crew made our nights.
The bar behind our room closed at midnight so trying to go to sleep early on the weekend won’t be possible.
5 / 10·Aug 2023
Very friendly staff but spoke Spanish only , very good location and value for money
The hotel is near a night club with no sound proofing and on sat night the night club played very loud music and there was very loud whistling shouting till 2 am and it was not possible to get any sleep till 2 am
$$$$
Top rated by guests
8.4Excellent
(811 Ratings)
"We loved the location and being able to walk to the central plaza, restaurants and shops. Nothing too fancy, but great value and very clean. Staff were friendly and helpful."
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