Holiday Inn London Brentford Lock, an IHG Hotel
About this hotel
Situated in Brentford, this lovely hotel for $72 per night is a great choice for your next trip. With a scenic waterfront setting, Holiday Inn London Brentford Lock is a 5-minute walk from Syon Park. Kew Gardens is 2.7 km away from the property. The modern hotel has a mini-gym and a stylish restaurant with a terrace.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Brentford
Reviews
4.0/5.0
Good(1,799 Reviews)
100% verified reviews
10.0
Cleanliness, staff, food.
Nothing
9.0
Room service, car parking, terrace, soundproofing.
Only minor-coffee and tea facilities in room not good quality brands.
1.0
Das Restaurant
Personal und Sauberkeit
8.0
Kane checked me in, swift polite and friendly. After mentioning I may be swayed to holiday inns being my first stay at one and being a Hilton and raddison regular, he gave me a complimentary room upgrade. The executive room was lovely and spacious just how i like it.
There was only one member of staff checking people in. I had to wait longer than I'd expected for 1 booking infront of me. Not ever a issue at raddison or Hilton.
6.0
desayuno muy correcto, habitaciones y camas tambien
las instalaciones deberian de renovarse un poco, pero en general no estan mal, los baños estan para reformar, se podria informar del tipo de enchufe ya que no sabiamos que hacia falta adaptador.-
9.0
Alles sehr gut
9.0
Lounge and breakfast area
TV channels
8.0
Lovely room overlooking the lock gate and canal
8.0
Excellent staff, very helpful
Coffee and tea at breakfast
9.0
Very friendly staff. Ease of checking in and out. Room very clean, sizeable and lots of facilities.
Some noisy guests attending a wedding reception and knocking on doors nearby late at night.
7.0
Die Betten waren gut. Empfang sehr freundlich, der Mitarbeiter kümmerte sich gerne um unsere Anliegen trots das das Hotel ausgebucht war und viele Einchecken wollten.
Leider haben wir im Hotel was vergessen. Anrufe wurden mit der bitte um email beantwortet. Die emails leider gar nicht, trotz das mehrere emails an das Hotel gingen. Schade, macht nun den guten gesammt Eindruck wieder zu nichte.
8.0
Quiet location with shops and restaurants close to hotel .
Carpet in room worn and a little dirty
9.0
Large clean room, clean and large bathroom, quiet. Not much of a viewfinder my room but then I was only there to sleep.
Like many hotel bathrooms, this has the annoying arrangement with a short glass door on the side of the tub, which invariably results in a flooded bathroom.
7.0
The kindness and professionalism of the staff hotel & restaurant...
Amazing people, very nice
Old equipment, not my standard of cleaning
7.0
Location close to where we want to visit. Very efficient staff.
Washbasin was unhygenic- large crack in basin. Car park was very expensive.
8.0
Curry Night - a good idea
8.0
Beautiful area with little canal next to the hotel, nice to walk around. Easy public transport, uber.
8.0
View from the Windows
Food
9.0
Friendly staff, lovely location. Outside bar space was nice
Nothing
7.0
Room good and bed comfortable. Staff on reception very helpful and pleasant.
Kettle was missing from tea tray even though sachets of tea coffee etc were there, so no morning cuppa for me. Felt rushed to leave by cleaning staff who knocked on door at 9am asking if we were checking out before we had even had breakfast! Told then our checkout time was 11am and they came back at 10.50 to hurry us up!!
1.0
Very bad
All
9.0
location
8.0
Comfort and cleanliness of room and communal areas
Breakfast was cold and disappointing due to being cold. Hot food needs to be kept hot
8.0
The room was spacious comfortable and clean. The staff were friendly and helpful
Nothing
8.0
comfortable and nice neighbourhood
room service closed at 10pm
6.0
location (outside congestion zone) and pleasant around river/canal areas.
insufficient parking at hotel and not reserved for overnight guests. no help on alternative local parking meant one of my party got a ticket and couldn’t risk staying overnight so drove home and didn’t use the room. Awful experience for them, and cost us for an unused room.
10.0
Everything, 3rd time we have stayed there and will be back.
Even got a free upgrade. Well chuffed. Thank you
8.0
Quiet and not full of noisy groups
No caffeinated starbucks coffee :(
8.0
Position by canal and amenities excellent. Car parking a bonus. Ground floor layout and ambience good. Staff very friendly and polite. Bed very comfortable. Lift excellent and prompt.
The noise from the heating and ventilation system was overpowering and made sleep difficult, ruined the whole stay for me personally. I was concerned about the amount of food waste after each breakfast session as there was so much left over, particularly pre cooked food. We would have liked more provisions in the room, very meagre supplies for two people when we needed a hot drink early evening, at bedtime and first thing on awakening, simply not enough.
8.0
excellent room for money. Breakfast was good and staff were very friendly and flexible on a bank holiday weekend.
The only thing I can say the pillows were a bit hard. However, we were only there for one night so did not bother to mention it except when leaving. Apparently it is possible to get soft pillows!
FAQs
How much does this hotel cost compared to others in Brentford?
The average price for a rental in Brentford is $157 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn London Brentford Lock, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn London Brentford Lock, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn London Brentford Lock, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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