Garden Palace Hotel
About this hotel
Located in Surabaya, this charming hotel for $21 per night is a fantastic choice for your next vacation. Garden Palace Hotel is located in central Surabaya, about 2 km from Tunjungan Mall. The hotel offers 3 dining options and easy access to the World Trade Centre.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Surabaya
Reviews
3.4/5.0
Average(98 Reviews)
100% verified reviews
2.0
Nothing much
Place looked run down & neglected. Breakfast well below average. Staff ok but not helpful.
4.0
Nothing
The smell of stable stale cigarette smoke everywhere, hallways and rooms
2.0
Breakfast need improvement especially egg stations. Missing ingridients for ommelete
Bed linen was dirty dan itchy. Must be alot of bed bugs
4.0
Location is good
The hotel is outdated
2.0
the breakfast is good, strategic location.
the water is not clear, the water colour is yellow.
4.0
Location, close to Plaza Surabaya.
Nice staff
Water coming out from faucet is dirty.
Bathtub is leaking and looks old
Room itself looks old
No cable channel
Very limited food available for breakfast
No rags in the room.
3.0
I expect a four star hotel, but the condition is like a three star hotel.
The Breakfast is like a two star hotel.
Really not meet my expectation when I am expecting a four star hotel.
Most of them
6.0
The breakfast menu is great. It has a sofa in the room.
We found a dead cockroach under the table.
10.0
Wwry nice staffs nice breakfast and location
Old hotel need renovation...ac not cold..tovels not good sofa causon burned but stil using....
9.0
Breakfast is good enough. Location is the best for you who need stay in the center of Surabaya. Room is clean but I think they need to upgrade the sheets.
There's nothing I don't like
8.0
The location is excelent and breakfast is ok during pandemic situation.
I think after pandemic the breakfast will be back to the normal as usual
7.0
polite
no swiming pool
7.0
Staff service is excellent
shower head cant firmly installed and lighting in shower room dan bed room not bright and seems gloomy. Plants at parking area has been left without maintenance and parking area is dirty..
3.0
Fantastic shower! Lady at reception is a star.
The hotel looks tired, maintenance not good, restaurant staff poor. 2 breakfasts, no eggs, no coffee, silly little bowls to eat out of. Certainly not 4 star.
7.0
No bathup
8.0
Got upgraded into a bigger suite than the one we booked. the room was nice, breakfast was nice, check in and check out smooth. overall a nice experience
the room was a bit stuffy and humid, kinda dusty and smelled a bit moldy. the bedsheet seems like it hasnt been changed. the TV got no signal.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $39 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Garden Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Garden Palace Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Garden Palace Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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