Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
best location
Very nice and comfortable bed and love the tv channels đź‘Ť
10 / 10Outstanding·Aug 2026
The hotel was connected to TP. Thanks to chef Fitri that make our stay so special with good food and special menu for both of us, thanks to miss Nadia and team that serve us every morning that make us like part of a family, thanks to Ibu Seruni with team concierge that help us with our luggage, you guys are the best.
9 / 10Outstanding·Aug 2026
Staff were very attentive to your needs. Room was comfortable and clean. A good breakfast, valet parking at front door.excellent location abutting the shopping centre.
Only mishap was the coffee being charged at the buffet lunch, should have been advised prior.
Also the prepayment system is confusing. If I prepay, it’s deducted from my card, so why have it pending.
6 / 10Average·Jul 2026
Location
Room seem to be outdated and soundproofing wasn’t great. We could hear loud mosque activities all day from sunrise till check out
$$$$
Top rated by guests
8.6Excellent
(234 Ratings)
"best location"
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