DoubleTree by Hilton Surabaya
About this hotel
Nestled in Surabaya, this lovely hotel for $21 per night is a fantastic choice for your next break. Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Surabaya
Reviews
4.3/5.0
Excellent(318 Reviews)
100% verified reviews
10.0
Very clean and the staff were very accommodating. Reception were extremely helpful and Via and Aan at Makan kitchen made everything easier when figuring out food and bookings.
9.0
I liked the room, the receptionist was good and offered some deals that I never used at all. Didn't try the facilities because I was outside until night time.
🤔 the only thing is the laundry needs a payment system instead of paying them later, they put a paper that I don't have efficient money in app or something.
9.0
Clean & well maintained room & facilities. Almost like brand new. The location is excellent, in the heart of Surabaya. minutes away from business & shopping area. Plenty good food nearby, Everything was just perfect
Access from the parking lot to the hotel is not the best, although it's still okay.
9.0
Heerlijk bed en kamer goed buffet locatie prima op loopafstand centrum heel vriendelijk personeel shuttleservice
10.0
Incredible staff, great attention to detail.
10.0
The Hotel is really nice and clean, There is like security check upon entrance so you know it is safe. Check in was fast. I was a little under the weather when I reached the Hotel and did request for like plain porridge which I think they don't usually serve. Staff still managed to cater to my request which I really do appreciate. Room was huge, and all their facilities is really clean. There is actually many attractions and eatery near by the hotel, like walking distance. Overall a really nice hotel at a very affordable rate.
Nothing really.
9.0
Breakfast was excellent, the staff were all very helpful. The room was spacious and well appointed. The location in the center of Surabaya was extremely convenient. The pool was a lovely place to relax and the gym was good for a casual workout.
The rooftop bar!! My partner and I thought it would be lovely to sit up there and have a nice quiet drink and something to eat. We had planned to go there often however due to the smoke in the room it was almost impossible to breath. I understand that in Indonesia smoking is still allowed indoors, however, if you allow smoking, you must ensure adequate ventilation. After only 15 minutes, my eyes were watering and my throat was sore from the smoke. We actually didn't even finish our food. It should have been a lovely place to sit and enjoy but instead it was terrible due to the smoke.
I also think that there should be no smoking in the breakfast area either. I know the smokers were in a separate room, but the smell of smoke was still quite noticeable throughout the restaurant.
10.0
Makanan, kamar, pemandangan
Parkiran mobil dan lift yang lama
2.0
Great location. Room is spacious.
Service was not worth it for Hilton’s standard. Very disappointed.
10.0
We enjoyed the variety within the hotel and Cloud 22.
We wished there were more tourist information visible about the area and places to visit.
10.0
Het ontbijt was fantastisch.
Meer keuzes en smaakvol
Niet te vinden
9.0
Near mall, and easy to go from hotel to anywhere public places.
Nothing
5.0
Bella struttura moderna, bellissima vista su Tunjungan Plaza. Ottima posizione.
Lenzuola sporche con delle macchie (piccole) dì sangue e doccia con acqua tiepida, alla nostra lamentela la receptionist Javina ci rassicura che avrebbero provveduto a sistemare tutto. Dopo un giorno lo stesso problema: lenzuola sporche e acqua tiepida.
Alla nostra seconda e più decisa lamentela, ci vengono finalmente cambiate le lenzuola (dopo 2 notti con le stesse macchiate), ma non sistemata la doccia.
Una sera abbiamo usufruito del room service, meglio evitare…mi aspettavo di vomitare ovunque, ma non in un hotel di questio calibro.
Ps. Il tasto “do not disturb” serve appunto per non essere disturbati, non è stato così. Abbiamo ricevuto sia chiamate in camera, che citofonate.
10.0
Friendly staff, very clean and spacious room, delicious food, amazing breakfast buffet, comfortable bed
9.0
Best location, very clean, Comfort and excellent services
None
10.0
Everything
Nothing
10.0
The breakfast was sensational.
Nothing
10.0
We did the sunrise tour of Mount Bromo and because this involves missing a night's sleep we needed a hotel to rest up in after the trip. This hotel proved to be a good choice. It was restful and comfortable - we could return to a long, slow shower and crash out in a big, soft bed with white cotton sheets and get a very good meal at the excellent dining room. I would like to recommend the dining room staff who were very nice - Yusuf and Anis in particular.
Nothing - all good.
9.0
breakfast menu has so many kind of foods, locals and international...and all of it taste good 👍
10.0
Great location. Easy to find foods
The price is quite expensive
10.0
Everything! The place, location, staff, service, food- amazingly awesome
The fire alarm at 4am 😨 and need to go down the stairs from level 16 which made my legs hurt later on
10.0
Overall experience. Staff was amazing room was clean exceptional. Will return.
9.0
Nice. Many local food selection also.
No. All good.
8.0
Bersih
Wastafel cuma air panas
10.0
Exceptional and value for money 👍🏼
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $39 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Surabaya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Surabaya. Enjoy the water!
Is DoubleTree by Hilton Surabaya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Surabaya?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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