Great location, but apartment needs to have working WiFi and some re-decoration / fixing done.
Great location
Lack of WiFi which should be basic, this has caused a lot of troubles for us. Part of light switches wasn’t working, the same with electricity sockets. Power went down on one occasion. Too many old furniture inside, made place stuffy. Problem with air-con, but plenty of fans were supplied.
1 / 10
Una mierda
The location
This place has a lot of potential, but unfortunately, the person responsible for managing it is extremely negligent and seems to have very little interest in taking care of the property or the guests.
From the moment we arrived, we experienced problems. We had kept the person responsible for our check-in updated throughout our entire journey, including our arrival time. Despite this, we were left waiting for around 30 minutes outside in the extreme heat, with my two parents, both around 60 years old and my 8-year-old daughter.
The apartment itself is very old and was not properly clean when we arrived. The bathroom is particularly problematic: the shower is literally above the toilet, so when you take a shower, the entire toilet gets soaked.
We specifically booked this accommodation because it advertised Wi-Fi and air conditioning. Unfortunately, neither worked properly during our four-day stay. The Wi-Fi password was provided, but there was no internet connection at all for the entire four days. The air conditioning was extremely old and barely functional. You have to stand very close to it and point the remote directly at it just to turn it on, and even then, it does not actually cool the room. With temperatures around 40°C, the apartment felt like a sauna, and we were extremely uncomfortable, especially with my parents and our young daughter.
We reported all of these issues to the owner, Felipe. His response was that the internet needed to be fixed, but unfortunately, there was nothing else he could do. The same was said regarding the air conditioning. Later, I saw many people complaining about the same, so this issue is not new.
There was also an issue with the electricity. Yeva told us that we could expect some power problems and explained, in front of the building's doorman, that we could simply turn the electricity back on downstairs ourselves if necessary. This situation actually happened to my parents.
1 / 10
Horrible customer service from owner. Property was dirty when we arrived.
It was my daughter (who is almost 2), my Dad, and my first time visiting Italy. I booked this place weeks in advance with a scheduled check in at 11:30. We travelled all the way from America and had to kill 3 hours at the airport since our flight arrived early and check in wasn’t until 11:30. I maintained communication with owner the whole time who was well aware of our arrival time. I asked if it would be possible to check in sooner than 11:30, which we were not able to do,and that part was understandable, but he did say we could come at 11:15. When we finally arrived at the place on time, we saw the 3 people leave that were just staying there. It clicked when the girl brought me inside and went over this whole spiel of instructions (including the AC going out when multiple outlets are being used) and when we finally got to room, she said that a cleaning person would come hours later at 2 or 3 but that we could leave our bags there. When she opened door, it smelled like smoke. Bed was right there when you opened the door and place was not clean. I immediately left and contacted owner. He tried to scam me and said that 11:15 was just the time we could drop our bags. I requested full refund and he said not possible. After such a long trip, all we wanted was a clean place to arrive to at the contracted scheduled time. Totally unacceptable. We had to spend another 2 hours finding a hotel that was available and had to even find another one for the next 2 nights. This place wanted to take advantage of us not having much options. Thank God we stood our ground and contacted Booking.com who made the situation right and gave us a full refund plus a little more for the new location we had to book.
Horrible customer service from owner. Property was dirty when we arrived.
8 / 10
The location is excellent. The host most kind. The comfort is a bit less so..
Outstanding location. Great terrace. Kind host. overall it was worth staying there.
No shower at arrival night after a long day of travel.
Tea box was empty.
La ubicación y era cómodo el apartamento , no nos cobraron un impuesto por no tener internet , estuvo correcto!
Se cortaba la luz continuamente, si usabas el lavarropas y tenías el aire encendido , había que bajar a planta baja para subir la térmica , no había internet , y algunos muebles estaban rotos , ( como el que apoya la TV ) . Con poco se puede mejorar todo porque el departamento está buenísimo !
8 / 10Excellent·Jun 2026
Szuper központi helyen van, remek hangulatú 400 éves házban
Gyakorlatilag nincs wi-fi
6 / 10Average·Apr 2026
Posizione top, a 3 minuti dal Pantehon.
Non pulitissima, troppo caldo...abbiamo dovuto dormire con il condizionatore acceso il 1 aprile. La doccia è come quella dei camper, nel bagno nel mezzo alla stanza sopra al lavandino, bidet e water. Dopo 2 docce l'acqua era fredda e c'è voluto piu di un'ora per far sì che tornasse calda. Cosa ovviamente meno importante ma, ci sono due tv e non funziona nessuna delle due.
Parking is not specified as an available amenity at Agrippa's Terrace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Agrippa's Terrace pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Agrippa's Terrace?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
"To all those in the comment saying that the room was not clean they did not like this and that they are all overreacting i work in tourism management for many years the hotel was perfect clean ,aesthe..."
La ubicación y era cómodo el apartamento , no nos cobraron un impuesto por no tener internet , estuvo correcto!
Se cortaba la luz continuamente, si usabas el lavarropas y tenías el aire encendido , había que bajar a planta baja para subir la térmica , no había internet , y algunos muebles estaban rotos , ( como el que apoya la TV ) . Con poco se puede mejorar todo porque el departamento está buenísimo !
8 / 10Excellent·Jun 2026
Szuper központi helyen van, remek hangulatú 400 éves házban
Gyakorlatilag nincs wi-fi
6 / 10Average·Apr 2026
Posizione top, a 3 minuti dal Pantehon.
Non pulitissima, troppo caldo...abbiamo dovuto dormire con il condizionatore acceso il 1 aprile. La doccia è come quella dei camper, nel bagno nel mezzo alla stanza sopra al lavandino, bidet e water. Dopo 2 docce l'acqua era fredda e c'è voluto piu di un'ora per far sì che tornasse calda. Cosa ovviamente meno importante ma, ci sono due tv e non funziona nessuna delle due.
$$$$
7Good
(136 Ratings)
"To all those in the comment saying that the room was not clean they did not like this and that they are all overreacting i work in tourism management for many years the hotel was perfect clean ,aesthe..."
Parking is not specified as an available amenity at Agrippa's Terrace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Agrippa's Terrace pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Agrippa's Terrace?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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