Apartment hotel in Nairobi County
3-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness center and Turkish steam bath.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
The buffet, and the location is great!
None
8 / 10Excellent·Aug 2026
Professionalism of the Staff.
N/A
9 / 10Outstanding·Aug 2026
The breakfast was yummy, not so many options to choose from but what they had tasted good. We went for a safari very early and they provided our breakfast in take away packs ahead of time which made me so glad.
Increasing their breakfast options and adding pizza to their menu.
5 / 10·Aug 2025
I can’t think of any.
Before the trip, I got messages from the hotel. They told me that there was no apartment style that I booked because there were one previous customs decided to stay two more nights on the spot.
I didn’t understand why I was also responsible and affected for other guests’s sudden decisions. Why on earth I need to bear this inconvenience just because other guests decides to check out late suddenly. They should change the room, NOT us! It turned out they gave us two rooms with one bedroom. This caused us a lot to inconvenience because we only had one luggage and I needed to go back and forth to take my stuffs. Till right now, I still don’t understand why.
Besides, after the trip, they messaged me again. They said I accidentally packed the bed runner. So, I emptied my luggage but found no bed runner at all. After I replied them, they told me their housecleaning people found it. So ridiculous!
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Top rated by guests
8.1Excellent
(235 Ratings)
"Quiet environment, secured, breakfast was excellent, very cleaned, WiFi available.
I"
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