Swissotel Al Maqam Makkah
About this hotel
Nestled in Mecca, this attractive hotel for $91 per night is a great option for your next vacation. Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Wheelchair accessible
Family friendly
Map of Mecca
Reviews
4.0/5.0
Good(34,944 Reviews)
100% verified reviews
1.0
قربه من الحرم
1 /صعوبة الدخول للفندق خاصة وقت الصلاة جميع الطرق المؤدية للفندق تكون مغلقه امضيت ساعتين للدخول للفندق
2/ عدم وجود خدمة صف السيارة
3/ دورة المياه لايوجد بها ميول مما جعل الحمام اشبه بالمستنقع
4 / المغسله في دورة المياه كانت لاتصرف المياه مما دعاني للاتصال بهم وطلب اعمال سباكة
5 / جميع الفنادق المميزة يكون بها ضيافة للنزيل سناكات خفيفه وهذا مما لم أجده في هذا الفندق
8.0
Location
Price quite expensive
8.0
Location is closer to Haram, good breakfast but same everyday, it was a kindness from one of the staff who gave us Haram view room
5.0
القرب من الحرم المكي
تعامل الموضفين و والغرفه علية البروده والمقايل المالي على من مستوى الخدمه المقدمه للغرفه
10.0
Near Al haram and comfortable
10.0
Wifi
Mosque
Iftar meal
Reception
Room size was amazing 👏
No thing
Alot of elvatour no crowd
Reception very kind
10.0
La vue et l’emplacement top !
La climatisation un peu forte par tout avec un courant d’air dans les couloirs , je suis tombé malade à cause des changements brusques de température intérieur /exterieur
10.0
النظافة والراحة والمصاعد والقرب من الحرم والموظفين والعمال
أسعار المطاعم مرتفعة
9.0
👍🏼
9.0
القرب من الحرم
كل شي كان مميز
10.0
الموقع جميل
1- السعر مرة غالي
2- صالون الحلاقه حقيقي كلمه غالي قيل في حقه اكثر من غالي. شعر ودقن 175 ريال ليش مدرى
7.0
location is very good
it does not have easy access nor view.
6.0
Oude kamer, muffe geur, duur, slecht ontbijt
1.0
Emplacement
L'accueil le staff
Les mensonges et les techniques commerciales frauduleuse
10.0
Location, cleanliness
All was good actually
3.0
Location
Very bad treatment. Reception and management behaved non-respectfully.
9.0
Very good
9.0
Very nice hotel
10.0
كل شي في المكان ممتاز
القرب من الحرم الاطلاله على الكعبة
الف الف شكر للموظفين في الاستقبال
رحابة صدر وتعامل سريع وبشوشين ويحاولون يخدمونك باي شي تبيه شكراً للادارة الي استقطبت مثل هالموظفين اذا في نسخه ثانيه منهم عطونا نحتاجهم 😎
10.0
Perfect places for stay during Umra/ Hajj, clean room and hospitality. Very kindly and helpful staff hotel from Reception, Restaurant Staff and House keeping..
10.0
قربه من الحرم
لاشي
7.0
Die Lage.
Die lange Wartezeit beim Check in und die Ignoranz vom Personal gegenüber den Gästen.
7.0
Good location, reasonable rates. Junior suite layout was great. Excellent food, they have on-site car service for Jeddah, Medina and local religious site tours.
Junior suite, that can accommodate 4 adults, only has one bathroom. There is a real issue with their front desk team as they are unable to assist with any booking.com issues; we had a real stressful time leading up to our reservation.
4.0
The food is good
Staff are not helpful if you are not from their region. Very different service to their own compared to others. Very slow service, took the receptionist 30 mins to check us in. Yes you are staying in clock tower but takes 15-20 mins to get out the building due to lifts being very busy. Maybe best to stay elsewhere and walk the 10 minutes. But if you have elderly members travelling with you may be ideal. Would not say room is 5 stars would say more 3/4
4.0
It is so hard to move within different types of elevators to reach Al-Haram and back
Breakfast and dinner were ok
I thought it is direct to Al-Haram, but you should go through two different located elevators and/or escalators to reach Al-Haram
I thought it is Swissotel but Al-Maqam is different
8.0
Location, breakfast buffet, and staff
Dusty room, The air freshener in the lobby made me sneezez And no Smile from recepsionist
7.0
Close to Haram
Over crowded
Breakfast was good but service not good, under staffed
Room service not as good as expected
8.0
Nearby and easy access to masjid Al haram
Staff are good and friendly
Breakfast is good
Nothing to report
1.0
عدم تعاون موظفي الاستقبال والكول سنتر .. سببو لي مشكله بالحجز وتاخير بالدخول ..
4.0
احسن ما في الفندق العمال متقنين لعملهم ويهتمون بالعميل اهتماما ممتازا
اطلالة الفندق على صحن الطواف والكعبة مباشرة
اطلالة عالية على مكه بشعابها وتفاصيلها ...اول مرة اشوف مكه هكذا
عدد رواد الفندق الكبير جدا كأنك في خلية نحل
ليس من السهل إيجاد مصعد كما انك تتيه من مصعد لآخر للوصول إلى غرفتك
رائحة الغرفة الفضيع الراجع لنقص التهوية والسجاد القديم جدا
بمجرد دخولي الفراش اصبت بحكة فضيعة في جسمي خاصة اطرافي المكشوفة وأظن ذلك راجع لنقص نظافة الفرش والاغطية
10.0
الاقامة
المواقف
1.0
انصب علينا فقط
نصابين
6.0
L’emplacement de l’hôtel est top il est très proche du haram mais très mal situé car il est à l’intérieur du mall dans l’horloge. Il y a plusieurs entrées plusieurs sorties et en voiture c’est compliqué. Mais dans l’ensemble top car juste en face
L’hôtel n’est pas digne d’un 5 étoiles, rapport qualité prix ne correspond pas du tout à ce qu’on devrait avoir.
La literie moyenne, l’établissement nécessite des travaux dans les chambres, peinture et moquettes à revoir.
Les coins sont très sales et les intérieurs ne sont pas nettoyés.
Odeur très gênante à l’intérieur de la chambre.le restaurant est très bien mais ne donne aucune vue sur l’extérieur, beaucoup de choix lors du petit déjeuner mais nous n’avons pas le droit de prendre emporter. Nous n’avons pas trop faim le matin, en général nous aimons déjeuner vers 10h / 11h mais là impossible de prendre avec nous une assiette
, très dommage.
8.0
Breakfast was great. It has a straight road that leads to haram and its a short distance,Staff were helpful especially the bell hops. Rooms were abit dated because the beds were low and not as comfortable as other 5 star hotels but the bathroom accessories were really great (shower gel and co). Overall it was a great stay and the hotel is very organised and i loved the ambience, i would definitely stay here again.
The beds
10.0
Location is very near to Haram. Just 5 minutes walkable distance.
Reception staffs are very kind and the room cleaning is superb. Room boy will reach to your door step within seconds whenever you need something. Very Hygienic room and properly maintained.
Nothing to mention.
10.0
Proximity to the holy Kaba. The view of the Kaba from our room. Elevators were very quick and fast servicing. Good food court and stores at the lower level of the building.
Specifying Haram View versus Kaba View rooms at the time of booking online would have been appreciated. We had to upgrade last minute when checking into the the hotel and pay extra.
4.0
location good room is fair
they gave me a room not as I had booked
be very small
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $39 per night. This rental is $52 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Swissotel Al Maqam Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Swissotel Al Maqam Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swissotel Al Maqam Makkah?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and wheelchair accessible.
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