Hotel in City of Westminster
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
WiFi/Internet
Shared living spaces
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
After a tricky situation on night one (more info below), our new room was spacious, with lovely big windows, a nice view and great AC. Bathroom and closet was solid, and the slightly larger room included a desk area. The really important element of this hotel is its location (close to plenty of shops and restaurants) and proximity to the underground - perfect for our short getaway with a lot of sightseeing to be done. We had a fun stay.
On night one, our third floor room had no working AC, no fan, and a heated towel rack that wouldn’t turn off. Given the heat in London the past few weeks, this was a pretty gnarly first evening. After trying to figure out the situation for a while ourselves, I messaged the property manager and he was very responsive, replying right away and sorting our situation very quickly by moving us to a larger room with working AC on the second floor. No problems thereafter - though the bed was a bit cramped and less than comfortable for my 6ft2 husband.
9 / 10Outstanding·Aug 2026
The place had great transport links , very central. It was clean had everything we needed as well as being air conditioned so overall a very pleasant experience
8 / 10Excellent·Aug 2026
Quiet area close to city shops and places to eat. AC blew very comfortable cold air and the shower water was nice and hot.
Room was not cleaned well enough before arrival. Mattress was old, worn out, and caused back pain.
5 / 10·Aug 2026
Hotel is in a good neighbourhood not very far from the main attraction points. We did have a working AC, but it was quite loud to sleep with it. Our apartment was in the inner side of the block, so we did not have bad experience with noisy streets.
Hotel is definitely not a 4 star, these are the key problems we had:
- Hotel did not have proper reception and staff for help 24/7, they have person sitting at the entrance for fixed hours around 11:00 till 18:00, after that, you have to press call button near the desk.
- Room has no cleaning, bathroom was poorly cleaned before our arrival, no sheets was changed during day time, no trash was taken care of.
- Staff does not help, we had broken Fan which was overheating instantly, I called the staff to change it which they promised to do, but they never did it.
- We did not have hot water for 3 nights, our stay was for 4 nights and only the last night we had hot water, not everyone likes to shower in cold water.
- Last night we had fire alarm triggered around 0:00 at night, it took maybe 40 minutes for the staff member to arrive and turn it off.
$$$$
7.1Good
(3,116 Ratings)
"Decided to stay here for Harry Style's concert. The location was perfect. The staff was very friendly and helpful."
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