Hotel in Madrid
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
El VP SOGNIO Metropolitano redefine el concepto de lujo a través de su filosofía de lujo de bienvenida, la versión elevada del sentimiento de estar en casa, fuera de casa.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Madrid
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
The room was comfortable and the breakfast was very good
I can’t think of anything
10 / 10Outstanding·Aug 2026
Everything.
Nothing. It was perfect
9 / 10Outstanding·Aug 2026
Really nice hotel with very nice staff
6 / 10Average·Mar 2026
The location is good. Close to the metro and other facilities. The room was reasonable and clean.
This was the weirdest stay at a 4 star hotel in a major european city: we arrived at night around 21:00, after our room was booked and approved through booking.com. When we arrived, my 12 y.o. son and me, the reception started looking for a room for us. We were given a room and paid the whole fare up front per the Clark's request. As we entered the room with the card key, it was immediately apparent that there were people staying in the room! They were sleeping and I quickly closed the door and went back to the reception desk. After a short apology I was given a new room. We entered the lift and it went up half a floor and... bang. It got stuck. It took a good several minutes after I pressed and pressed the alarm until we were let out. At this stage, had it not been almost 22:00 and with an alarmed young boy, would have just walked out. The desk clerk apologized and said that he would give us a free breakfast (we did not wish to include breakfast and I turned the offer down). He then took us to our room, this time we actually got there.
In the room there was no kettle, only an espresso machine and 2 capsule (first night complimentary, next would be charged - cheap for a 4 star hotel). Same goes for the minibar - which was empty, except for 2 cokes and 2 small bottles of water, same arrangement re cost. There was however a minibar pricelist, for non-existent on the main part, items. I had asked to speak to the manager immediately, but as this was a Friday evening I was told he was unavailable till Monday morning. I was not able to get him to talk to me on the phone either (same answer re the reception manager). The clerk did bring a kettle immediately at my request.
The following stay turned out to be reasonable. No complaints about the room. The staff tried hard to be friendly after the initial fiasco, so I don't know if it was due to it, or as a standard.
On Monday I finally got to speak, at my insistence, to Ramon the manager.
$$$$
Top rated by guests
9.2Outstanding
(1,887 Ratings)
"Everything."
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