Jewel Palm Beach
About this resort
Located in Punta Cana, this attractive resort for $150 per night is a fantastic option for your next break. EMBRACE A TRUE ISLAND SPIRIT AT JEWEL PALM BEACH ALL-INCLUSIVE BEACH RESORT
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Punta Cana
Reviews
4.3/5.0
Excellent(609 Reviews)
100% verified reviews
9.0
Very close to the beach; great facilities with lots to offer.
Slightly dated decor in the rooms, but it gave it a bit of a charm.
10.0
-Lo acogedor y cerca que quedaba todo.
-Limpieza de todas las instalaciones.
-La amabilidad de todo el personal.
-La calidad de los restaurantes.
-La cobertura de la señal estuvo pésima, pero gracias a Dios tienen un buen wifi.
-La comida del bufet fue prácticamente la misma todos los días, imagino que por la fecha, pero muy buena y eso lo compensó.
9.0
Me gustó mucho el trato del personal, todos muy amables, especialmente Jesús de entretenimiento y cristian quien nos atendió como camarero, en todo momento fueron muy amables y entretenidos, la comida fue variada, los restaurantes a la carta no tenían necesidad de reservar, lo mismo que el resto de las amenidades, siempre había disponibilidad y las locaciones muy limpias. El wifi funcionaba en todos los lugares del hotel, en todo momento el personal del hotel se preocupaba por nuestra comodidad y porque estuviéramos disfrutando de buenos momentos. Mi habitación siempre la encontré limpia y adornada con flores, lo cual me pareció un maravilloso detalle.
Las piscinas eran grandes, habían muchas sillas tanto alrededor de la piscina como en la playa.
Las almohadas muy abullonadas
10.0
Volví a Punta Cana después de 4 años y sin lugar a dudas esta fue la mejor opción . El personal de este hotel es excepcional : Jesús en entretenimiento 😇❤️Clemente ( quien por cierto hace los mejores cócteles ) , Ángel en el servicio , Alexander en el área de playa , en fin , podría señalarlos a todos y cada uno de ellos . Hacen que la palabra servicio adquiera significado.
Solo como oportunidad de mejoría : Revisar la condiciones de las duchas
8.0
Beach
Food
10.0
La atención del personal fué muy cálida.
La infraestructura adecuada y limpia
Los servicios siempre prestos
Que las actividades nocturnas duraran solo hasta las 23 hrs ( podrián terminar más tarde)
Hubo días que el agua de la playa tenía algunos restos de basuras y algas
10.0
el servicio es excelente, las instalaciones muy limpias volvería una vez mas
la habitación, el baño específicamente no me gusto se tapaba mucho el sanitario
10.0
Playa
Comida
Bebidas
Piscina
Habitaciones
Nada todo bien
9.0
El personal es muy atento y tienen un bonito detalle al ponerse la mano en el corazón cuando saludan a cualquier Huésped. El hotel es muy espacioso y confortable, con playa Limpia, ordenada y muy hermosa. Vale la pena hacer un upgrade y ser parte de los miembros del Club, la atención es estupenda y tienes acceso a diferentes áreas exclusivas. Saludos a Yorgina en el bar del Club!!
No pude disfrutar del Casino y de la Disco (estaban en mantenimientos y se encontraban cerrados)
10.0
Everything was wonderful
Clean and tide
7.0
It was calm and not so much loud music at night after 23:00
9.0
Limpieza, servicio, organización y están atentos de la comodidad del huésped
Le falta te una discoteca
8.0
Food, pool and the staff
Old facilities that need to be remodel
10.0
The staff was so very friendly! The proprty was perfect, multiple pools, multiple bars, mulltiple dining options, and even though they had so much to offer, it was not large enough to get lost!
1.0
My recent stay at Jewel Palm Beach in Punta Cana left much to be desired. Despite the initial promise of upgrades, our check-in was frustratingly delayed, and upon entering the room, we were met with an uncomfortable 30-degree Celsius environment due to a malfunctioning air conditioning system. Our dining experiences were tainted by incidents of discrimination, casting a shadow on what should have been enjoyable meals.
The most distressing part of our stay unfolded when arriving back home when I discovered that my credit card information had been compromised and the cards were visibly damaged. This security breach, coupled with the disappearance of personal belongings, has left us significantly unsettled and anxious. I have had to get identity protection as my social security number was also left in my room, all my cards and my girlfriends cards are burnt and have had to be cancelled.
Despite my attempts to seek assistance, both from the hotel staff and the booking platforms, Priceline and Booking.com, the response was underwhelming. The emotional toll this experience has taken on us cannot be understated. Trust in the security of both the establishment and the booking channels has been severely compromised.
If safeguarding your personal information is paramount, I caution you to consider alternatives before booking a stay at Jewel Palm Beach.
10.0
Everything
Nothing
10.0
I loved the resort!! The beaches were clean, the pool was appealing, and better yet, the staff and the workers were very efficient! The room was very comfortable, the room service was concise with timing, and the beds were perfect! I am definitely coming back to this resort!
Overall, the resort was great! I have no critiques.
8.0
Everything you can expect from an all-inclusive hotel.
Food was good, drinks were good.
It was clean everywhere.
Staff very nice, always smiling and very helpful.
Beach is clean even though it was not the right time due to the algae.
You can have a drink or food at any time during the day.
Animations were nice, something new everyday.
The kids club is nice and everyday, there's something for the kids.
The beds, a 2 queen-size beds room, very uncomfortable both of them, not steady, when on one side of it and alone, it felt like the bed was about to fall on the side. I woke up every day with my back hurting.
We found a huge cockroach once coming from dinner.
The hotel, being an all-inclusive resort, is secluded from any "normal" life area..
Laundry is crazy expensive, something like 8.5USD for one Tshirt. This is crazy, I guess they're taking advantage of the fact you're kind of stuck there. We ended up taking Uber and went to a laundry where we paid the price of a t-shirt for a full load. Even with the uber ride, it was cheaper.
8.0
Facilities and food
Café didn’t open until 7 but door said 6am
10.0
Right on the beach short walking distance
Large property pools were beautiful
10.0
I loved the staff. From check in to check out. Everyone was extremely nice and accommodating. The rooms were beautiful oh my goodness. I loved our room.
I’ve been to so many resorts in Punta cana and there’s nothing bad I could think of at this property.
4.0
Proximity to the ocean and layout of the pool area were the best features.
Rooms and furnishing were dated and in need of repair/maintenance. Light over sink did not have working bulb, coffee service station had no coffee upon arrival and not properly stocked, tub had no stopper for a bath, despite arranging with front desk in advance, waited so long for help with luggage upon checkout that I dragged it almost halfway from the back of the property to the lobby on my own. The area around the hotel location was not the most attractive.
10.0
Everything was fantastic! From the check-in till check-out! We had the VIP treatment for we booked the suites. For a slightly higher price you receive soooo much more comfort!! Highly highly recommended! Ary was our guest relationship manager and he truly made our stay super special! What a great person he is! Jewel Palm Beach can be proud of having such a great, funny, caring and helpful person in the company! ARY, thank you again!!!
The food was very good, especially at the Japanese (thanks Fabio!!) and the Mexican restaurant! Also Two Palms steakhouse had nice food and a great waiter team! A special shout out to Carolyn (“Carolina Carolina!”) she was amazing!
The beach was kept clean nicely, the rooms were very well cleaned!! The overall staff was friendly and the entertainment was nice! The acrobats and silent disco were great fun!
Only slight recommendation I could make is the gym, which is slightly old and small. But, this is a minor detail.
10.0
Everything they had!
I love everything!
6.0
Beach was very nice pool as well
the rooms where not conformable
7.0
The hotel in general was excellent. Very clean plenty of sun beds around all pools and beach.
The food wasn't up to the standard when Dreams had the hotel.The service was not as good either. Also a lot of people were getting bad stomachs and the runs.In the club area the food was the same every day were Dreams used to mix it up a bit.
9.0
Very friendly staff. Great dining options. Beach was calm and relaxing. Pool time was excellent.
9.0
The room I choose Honeymoon Suite was Perfect. Initially I had a problem with Jacuzzi but maintenance fixed problem immediately. My butler, Wilson was Exceptional. Room service tried to accommodate as much as possible but there was a language barrier. Two Palms Restaurant was our favorite. Young bartender made the Best Magaritas.
I LOVED, LOVED THE VIEW from my room and The Ambiance of The Night on the Beach. I would Revisit.
This is something I was very displeased about which was NO AIR CONDITIONER in the Italian Restaurant. The Host for the evening was not very welcoming and stated there was no room for seating. Another waitress came and stated there was availability & sat us down. Upon sitting down waitress stated we had to pay for dinner which I found out later from my Butler was incorrect. I did not stay for dinner because it was EXTREMELY humid in restaurant. I’m glad we changed our minds because we would’ve been cheated out of money.
10.0
The property was exceptional in every way. With 5 swimming pools, 2 clubhouses, an adult only pool and an adult only clubhouse. Located directly on the beach with constant upkeeping by the staff, this resort is very very well maintained. The staff works endlessly to make sure your experience is the best you can have. Room service is around the clock along with 5 restaurants available for your dining pleasure. The food was exceptional. What I really enjoyed was being able to order extras when we were still hungry. I have traveled to more than 200 resorts for work and pleasure in the last 20 years and I will say with all honesty that this resort ranks within the top 3. The staff is what makes this resort what it is. They work with their heart and soul to please everyone. When talking to the staff members and getting to know more about them, I’ve learned, some have been working 12, 15 and 18 years with the company. They are passionate about what they do. I will definitely be back again. Our concierge Ari was available to us around the clock and I must say I just wanted to give this man a hug goodbye when we left. He treated us like family, genuine and kind, went above and beyond to make sure all our requests were accomplished. And finally I can’t leave without mentioning our great waiter Tito. Any request we had, he was sure to make it happen. If we were still hungry and wanted to try something different. We got it. Totally exceptional. Book this resort and don’t look back. You can thank me later.
Absolutely nothing
10.0
Everything was awesome. Ari ( concierge) is the best!!!
10.0
How nice everyone was.
10.0
Very clean, the staff was very kind, always in good mood, very happy to receive the tourism. The spa was awesome, very beautiful and relaxing space. Noce restaurants, and very good food.
Need more activities for the guest.
10.0
The resort was just a dream
The stuff are super nice, the food is amazing, beach and pool are so beautiful
Super clean everywhere
Everything was just perfect
10.0
This place was beautiful and very relaxing staff was very nice.
overall it was nice I just wish they had more entertainment at night we had to go off the resort to find a lounge
FAQs
How much does this resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is $159 per night. This rental is $9 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Jewel Palm Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Jewel Palm Beach. Enjoy the water!
Is Jewel Palm Beach pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jewel Palm Beach?
We found 15 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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