Details

Kitchen or kitchenette, Dining area, minibar, stove

Queensborough Terrace Serviced Apartments

7.9 / 10

Good(1,821 Ratings)

$$$$

Apartment in City of Westminster

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet and more

Location

city location on map

Reviews

9 / 10

Great location and good price-value ratio

Great location and the studio in the back of the building was great. Very clean and all amenities were great.

Room is in general a bit small to store your luggage. However, everything you need is present.

1 / 10

Security issue not addressed by the property

Unfortunately, my experience here was extremely disappointing, and I would have serious reservations about recommending this property. When I arrived and followed the self check-in instructions, I discovered another guest already inside the apartment that had been assigned to me. This was concerning considering each apartment has its own dedicated lock box and key. The property eventually moved me into the room the other guest had been occupying for the first two nights. I was then required to move all my belongings halfway through my four-night stay, carrying everything down two sets of stairs into my originally assigned apartment. What concerns me most, however, is the security issue. When I raised the incident with the property, they stated in writing that they did not know how another guest had gained access to the apartment assigned to me. I specifically asked for an explanation and what measures would be taken to prevent this from happening again, but these questions were never answered. Knowing that another guest had been able to access my assigned accommodation, with no explanation as to how it happened or reassurance that it wouldn't happen again, caused considerable distress throughout my stay. The property subsequently described the initial room I was moved into as an "upgrade". I strongly disagree. It had a smaller bed, a dated bathroom and dated floorboards, and I certainly wouldn't consider it an improvement in accommodation. After raising a formal complaint, the property offered just £46.73 as a "gesture of goodwill for having to move rooms" and refused to reconsider this amount, despite my concerns about the security incident and the overall disruption. Mistakes can happen, but what matters is how a property takes responsibility for them.

4 / 10

Great location, but poor facilities.

Coffee machine (capsules provided, but no milk). Toiletries also provided.

Almost no natural light from a tiny window. The bed is a disaster, sagging in the middle and I now have a bad back. The shower room is so small I was struggling to use the loo. The apartment appears to have been converted from an old underground coal store. Wifi was hopeless.

5 / 10

If you’re older or disabled request a ground floor room.

Close to 3 tube stations, Kensington Park, cafes, restaurants and supermarkets.

Room was smaller than expected. Bed was squashed against a wall and little space to put anything. Not advised til last minute we had been allocated a 4th floor room with no lift.

Photos

Kitchen or kitchenette, Dining area, minibar, stove

Bed, TV and multimedia, Seating area, Bedroom

Property building

Bed, Seating area, Dining area, hair dresser

Coffee/tea facilities, Kitchen or kitchenette

Shower, Toilet, Bathroom, towels

Bed, Bedroom, towels

Bed, TV and multimedia, Kitchen or kitchenette, Photo of the whole room, minibar

See all properties

Queensborough Terrace Serviced Apartments

Kitchen or kitchenette, Dining area, minibar, stove

Bed, TV and multimedia, Seating area, Bedroom

Property building

Bed, Seating area, Dining area, hair dresser

Coffee/tea facilities, Kitchen or kitchenette

7.9Good

(1,821 Ratings)

"Great location!"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10

Good(1,821 Ratings)

Apartment in City of Westminster

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet and more

About this apartment rental

Prime City Center Location

Amenities

Free WiFi/internet

Non-smoking

Heating

WiFi/Internet

Key access

Fire alarm

Map of City of Westminster

city location on map

Ratings and reviews

7.9 / 10

Good(1,821 Ratings)

100% verified reviews

9 / 10Outstanding·Nov 2026

Great location and the studio in the back of the building was great. Very clean and all amenities were great.

Room is in general a bit small to store your luggage. However, everything you need is present.

8 / 10Excellent·Sep 2026

The instructions received were very clear. I had access easily.

7 / 10Good·Sep 2026

Loved the location, the room size, the cleanliness, and the kitchen facilities plus tea coffee.

The heat. Our downstairs apartment was extremely hot. The two fans just made it bearable. The bed was very squeaky, but was comfortable. Milk would have been appreciated. You had everything else, but we had to get up and go shopping to get milk.

5 / 10·Oct 2026

Close to 3 tube stations, Kensington Park, cafes, restaurants and supermarkets.

Room was smaller than expected. Bed was squashed against a wall and little space to put anything. Not advised til last minute we had been allocated a 4th floor room with no lift.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Queensborough Terrace Serviced Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Queensborough Terrace Serviced Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Queensborough Terrace Serviced Apartments?

We found 6 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and key access.

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