Wild Cottages Luxury and Natural

Staff are amazing, the service is exceptional.

This is not a place for small kids! Families with small kids shouldn’t take this hotel. The pool is very dangerous for them and they can also fall from open spaces in walls few meters high. Also the rooms not suitable for small children.

loved how spacious the place was very comfy beds the pool was just divine staff were very friendly

nothing we didn't like

Your own private little paradise. You can order room service or use Grab to have food delivered.

Views. Ground staff & housekeeping staff are friendly & polite. Nice pool.

Our stay at Wild Cottages Resort was, unfortunately, a disappointing experience, largely due to poor customer service from the reception and the owner, compounded by several maintenance issues. Upon arrival, we were immediately frustrated to find a broken dishwasher, a malfunctioning air conditioning unit in the living area, and a broken deck fan. These issues significantly impacted our comfort and enjoyment, as we had expected a well-maintained property for the price. When we raised these concerns with the reception, the response was lackluster at best. The staff seemed indifferent, and it was only after persistent complaints that the owner offered a 15% discount as compensation. However, this gesture felt hollow when, at checkout, they initially refused to honor the promised discount. It was only after I firmly voiced my disappointment that they reluctantly agreed to process a refund through bookings.com. This experience left us feeling undervalued as guests and highlighted a lack of professionalism and accountability from the management. While the resort may have potential, the combination of maintenance issues and the unprofessional handling of our complaints made this stay far from enjoyable. We expected better communication and follow-through from the owner and staff. Unfortunately, we cannot recommend Wild Cottages Resort based on this experience, and we hope they address these issues for future guests.