Ca's Papà

Great location in the heart of Valldemossa

Lovely decor, nice room, convenient location, friendly and helpful staff, lovely breakfast.

Everything was great. Difficult to find if you don't know the town.

This is our second year back and we will definitely return to this Sweet Hidden Gem! The location is fabulous and we adore Mel (I call her the Lady of the House).

I rated the hotel 8/10 which is a great score! I took off 1 point because of the daily noise disturbance at odd hours of the early morning (one day I think it was garbage collection at 2am and another night they were (what looked like) putting up lights or doing some electrical work. I took off another point because the staff member behind the WhatsApp group is extremely rude (I’ve read a number of negative reviews about this so I don’t think anything will change). Whilst the human staff member hiding behind the WhatsApp group could have been nicer, they do have a virtual response thing going as well which could be made more professional and kind (I.e I called the WhatsApp number and I got a curt automated response (see photo screenshot). They also chased me to make payment though they had my CC details upon booking as I’m a Genius member on Booking.com and the billing instructions said we could make payment at the property).

The room was really nice and had original features the bed was comfortable

No air con, no water for guests, told to buy our own, wasp problem outside the main door, the breakfast food was bad, the eggs were grey inside, the bread did not taste fresh, just generally not a good breakfast.