Hotel in Puerto del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located opposite Los Pocillos Beach, Hotel Lanzarote Village has its own outdoor swimming pool and tennis courts, and elegant rooms with furnished terraces.
Amenities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Puerto del Carmen
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Location was great, food was really good both for breakfast and the evening. The sea view was lovely. Games room was good but most machines had a charge.
There was an infestation of small ants in the room which wasn’t nice. I was given no water and I had a late flight so it would have been appreciated to have had at least one bottle. I wasn’t given a towel card so then when I wanted a pool towel the next day I had to go back to reception for one.
10 / 10Outstanding·Sep 2026
Great helpful staff, nothing a problem. Cleaning ladies polite and very efficient, close to beach and walkway, and bonus we got upgraded to full sea view.
Had to leave and come home.
10 / 10Outstanding·Aug 2026
Everything.only problem was that there wasn’t enough choice in beers& wine glasses were to small .Children not allowed in the jazzy.But still children were in there 😡
Loved everything.But not enough choices in beers
6 / 10Average·Jan 2026
Cleanliness and comfort.
Building works, inflexibility to support. We both contracted influenza type A. Within 2 hours of being in hotel room, tickle cough. Lots of people coughing. Very ill. Hospital visit, meds, resting. At £350 a night 4 star when asked for room service for soup to room declined, told to go to restaurant with mask. Terrible. Also constant banging was told builders need to do their work. ... not what you need when vulnerability on holiday, stuck in hotel room. If availability elsewhere would've checked out. Not used AI and no offer to refund or support. Had to request water several times. Reception good customer service but decisions are with management and poor decisions made. Stayed on island many times, many years. My advice is book elsewhere especially if you are a family. I felt like we were in their hotel, we were not guests, just stayers who needed to conform. As if they were doing us a favour allowing us to stay in their hotel... felt awful. Not that we had paid a significant sum as deserved to be treat and receive a service we paid for. Food repetitive. Looked well presented but same ingredients just used different. Back and pool bar food better than we have had at other hotels. House wine awful. Lounge bar we looked in and walked out. Cramped, stuffy. The staff try hard in difficult circumstances. There were leaks, towels repairs ongoing but think that's down to the poor unexpected weather. Just couldn't wait to get home and out of there.
$$$$
Top rated by guests
8.7Excellent
(1,704 Ratings)
"Great helpful staff, nothing a problem. Cleaning ladies polite and very efficient, close to beach and walkway, and bonus we got upgraded to full sea view."
Verified guestDon't miss out! Price and availability may change
