Gostei de tudo um hotel muito completo super limpo o staff do melhor sempre prontos ajudar fomos muito bem recebidos e durante a estadia também sempre com um sorriso gratuito as instalações são ótimas não se ouve nada dos outros quartos o nosso quarto tinha uma vista maravilhosa para o mar o pequeno almoço maravilhoso tudo fresquinho muita variedade de paes bolos fruta sumos iogurte cereais os quentes e os frios tudo muito bom e sempre a repor amei

one night due to flight delay so no real comment

main lifts not working and a lot of water on floors in room and elsewhere although it was raining heavily

Swimming inside

The position of the hotel, clean, reception team.

The ladies at the bar and restaurant.They can shout at you even you ask for water.

Wonderful staff and good attention to details, feels like a home away from home. Beautiful location and one of our favorite towns in whole Madeira with a beautiful beach and local shops with fresh fruit and hiking opportunities.

That I didn't stay longer! 😀

The hotel is located on the bay. Beautiful view of the ocean. Live music was offered daily.

Friendly staff, nice location by bay

Bit dated, maintenance needed on tennis court

Great location, very good breakfest, amazing view from restaurant.

Hotel parking was full and was not available

From the room you can hear everything.. Took ages to feel asleep.

Nice staff, good facilities.

n/a

Dirty wool blanket with hair on it and no covers

Very good located, breakfast ok.

The room very small, even for one person.

The view are amazing.

Good breakfast, great location.

I thought the buffet dinner was overpriced and not the best quality. I wasn't on an all inclusive deal. I did go in towards the end of service though. Breakfast was good.

Pros Location was good as a base for seeing the island. Breakfast was good with a nice variety of choices. View was spectacular! Entertainment was fun especially watching seniors who had taken dance lessons trying to remember their steps.

Cons Bathroom smelled like sewer gas - sprayed cologne and kept the door shut. Only 5 parking spots for the entire hotel. TV didn't work - not that we wanted to spend time watching TV. Beds were incredibly hard. Robes were for tiny people - average size 12 woman leaving this review - robe too small. No coffee pot in room.

very good location, nice staff, clean large enough rooms. Breakfast was very good. overall everything was very good

last night there was a lot of sound coming from other rooms, so I assume thin walls are the problem

Location of machico is lovely

Hotel DO NOT GO ALL INCLUSIVE rip off...no food drinks are the worse no choices...even can not have a €3 ice cream not part of all inclusive...nor a 4€ cocktail not part of all inclusive..what you can have is the cheapest horrible white wine....food has no flavours...we had a challenge in night to guess the flavour of the soup.....we all decided dish water......it was very bad

great location friendly and clean

the amenities needs updating

The location is great. The view of the Club Room is over the ocean and the balcony added a plus. The staff was always helpful and nice.

Continental breakfast is great, however for a longer stay it would be better if the options change as eating the same every day is not ideal. There are many options, however not for a vegans/vegetarians.

very clean comfortable and friendly

amenities need updating