JEN Penang Georgetown by Shangri-La
About this hotel
Situated in George Town, this attractive hotel for $29 per night is a fantastic choice for your next break. JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of George Town
Reviews
4.3/5.0
Excellent(2,432 Reviews)
100% verified reviews
5.0
Lobby
Officer or maybe manager
8.0
Club room & enjoyed the hospitality. Good location.
Pool area closed at 7pm & no outdoor bar or area after the pool closed.
10.0
I like the environment, location and comfortable bed. Very strategy location to reach most of the tourist spot and even was located next to First Avenue.
Pubic area washroom. I think it doesn't meet my expectation, it was cleaned but look a bit old.
8.0
friendly
8.0
The room is clean and spacious enough. I like the bed too as it is comfy.
The staff does not seen friendly and helpful at times and is more into their own conversation.
9.0
Location, room size, service, cleaness all outstanding. Being on club floor was a benefit worth it.
Not very important, but choice of bread at breakfast could be improved and a small bar at the pool would have been nice.
5.0
Location is good
Bed side plug points not working! Check-in/out should have to separate queue. Too slow handling customers.
8.0
Very convenient location and free parking.
Extremely slow check-in. We arrived late around 10PM after a long day of traveling, but the check-in took very long (20-30 minutes…). Everything was slow: checking passport, printing pages, typing, paying… quite unhappy about inefficient check-in process.
Brought my mum for a belated surprise bday trip, I mentioned that when I booked on Thursday for our stay on Saturday. The hotel then send their offerings for extra decorations etc. for payment, when I chose it, they then said ‘unfortunately you can only book this 3 days before check-in’ … then be mindful and don’t send it, causing disappointment.
8.0
Hotel staff is friendly and helpful
if you are driving a MPV Vehicle need to be careful of the roof, becoz is just 1.7m high inside the parking.
and also BE CAREFUL when you exiting the hotel junction, Penang drivers is driving fast and crazy.
10.0
All
none
8.0
The hotel is very centrally located - very convenient for visiting the main touristic sites of Penang. The room was clean and the bed was comfortable. The bathroom had all the amenities you need and was very clean. The room had great views over the swimming pool, which was a nice touch after a hot walk under the sun. The swimming pool was clean and not too busy. The food at the restaurant was correct.
Breakfast was very good but quite pricey.
8.0
Breakfast was nice with a lot of variety. Staff are all very friendly and pleasant. Very clean hotel.
The pillows. Somehow the pillows are uncomfortable. Mattress is ok but pillows are not.
10.0
The room was very clean and provided sufficient toiletries. The breakfast was excellent, with a wide variety of food items to choose from. The hotel's location is excellent and accessible to shopping malls and other shopping areas.
The hotel should have a "special" guest room for guests to rest, especially when they must check out before 12pm and wait to go to the airport to catch the late evening flights. Some guests do not like going around the town after checking out and prefer to remain in the hotel until they go to the airport.
6.0
strategy location
not value for the money that we paid. the pool area look dull, no playroom for kids and no spa
9.0
Excellent staff service
Price can be cheaper 😅
10.0
good location with clean and comfortable room
7.0
we went there because our other place had cockroaches. it was nice, comfortable, clean as expected.
we never saw the pool open maybe just wrong timing.
7.0
- The location is good
- All the staff are very good
- The room is clean
The only one that I don't like is the pillow too soft, so I couldn't sleep well
8.0
Location was great. Staffs gave good recommendations on whats good to go and how to go
7.0
Both days (arrival & departure) staff had to reactivate the room/elevator card key because it wouldn't work in the elevator. The green light indicator wouldn't acknowledge the key in order to select the floor where my room is located.
Unfortunately, staff was busy with clients both days so I had to wait 5-10 minutes each time. When you are busy this problem becomes a magnifying issue that nobody wants to deal with.
8.0
cause located in town
the bathroom too small & no pipe for toilet. This is Malaysia most the people are Muslim.
8.0
Room was clean and quiet, concierge very helpful when we needed a taxi to airport.
Food at the Cafe could be better, service was also slow in the evening.
9.0
Everything from room, service, facilities all are very good.
The buffet breakfast can be improve like the range of fruits
8.0
The aircond was cold and suitable me. The bed and the pillow are also comfortable and have no problem sleeping.
So far nothing as room facilities are sufficient enough except I saw parking may be limited during peak time.
10.0
breakfast not included
FAQs
How much does this hotel cost compared to others in George Town?
The average price for a rental in George Town is $47 per night. This rental is $18 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JEN Penang Georgetown by Shangri-La. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JEN Penang Georgetown by Shangri-La. Enjoy the water!
Is JEN Penang Georgetown by Shangri-La pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JEN Penang Georgetown by Shangri-La?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in George Town
Explore all rentals in George TownGeorge Town travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals