The reception staff were superb, professional and polite and very pleasant. This is a modern hotel located on a low hillside out side of the main town.

It was all very nice but some guests would need to be aware of the steps and uphill nature of the short walk from town to hotel.

The hotel is well located. The renovated rooms are beautiful and equipped with every comfort. The bed is comfortable and big. The breakfast was extensive and varied. The staff is very friendly. A hotel we will definitely go back to!

Nothing

Great staffs and clean room!

Everything was perfect. Staff of hotel are very attentive and caring. So much smiles and support.

Nothing

great artwork, great swimming pool

nothing

This is a fantastic hotel, great food, very clean spacious rooms and the staff are exceptional. Highly recommended.

Nothing !

Receptionists were both really lovely, super friendly and happy to help. Hotel had everything we needed and the bedroom was great, loads of space, cool architecture and felt very clean.

The pool facilities were great, just a little old and needs a refresh. Found the hotel information a little confusing, QR codes are used in the room to link you to information but some didn’t work. Would be good to have a piece of paper with phone number/instructions for room service etc.

DECO

Too cold

the location was great. about a kilometre from the altstadt. We had a fab room on the top floor which accommodated the three of us perfectly. The room was spotless. The bathroom was spacious. The staff were very friendly.

I can’t think of anything negative to say.

Decoration bed breakfast

parking entrance

parking

very uncomfortable bed

It’s a beautiful hotel, up in hills — which was a bit of a hike from the station but was a pleasant place to be. The hotel has a quirky sense of decor, and the small pool and beer garden are nice additions.

Like the hotel very interesting. Room was very interesting bright and clean

The corridors and restaurants were very hot. Unfortunately like most places they are suffering with the lack of staff and it impacted on our experience. We have been at the hotel before and the staff do their very best but was very noteabal lack of staff and resteraunt use.

perfect

staff

super friendly staff. excellent breakfast buffet. comfortable room with very good airco. and a nice pool to refresh

we have an EV and while it was great that we were able to reserve a parking space with a charging station, it only worked with Tesla cars. the 2nd charger apparently was able to charge some non-Tesla but not our Kia. pity. but the hotel kindly refunded the garage and we easily found a public charging station in the city centre

I liked that I could use the smart TV freely

The seal of the shower panel was taken apart

No remarks

No remarks

Very friendly, family-run hotel close to the city (not directly in the centre of Saarbrücken). The room was really great, electric blinds, view of the trees/mountain. Strong air conditioning, large (but unfortunately too hard) bed and top bathroom/WC. We let them know in advance that we were travelling with a BEV, asked for charging during our stay and there was even a sign in the car park with my name on it indicating a reservation near the charging plug. A nice/unexpected gesture. When we checked out, we were given a bottle of "Triller Beer", a German beer with the hotel's special label, as a parting gift, which we appreciated.

We had an ant trail in the room, which we also reported immediately after check-in, but it was removed on the second day by the use of pesticides while we were away. The pool is relatively small, with more than 2-3 adults swimming is no longer fun. Neither the beer garden nor the barbecue were in operation and could therefore not be used, which we found a pity as the hotel seemed quite booked now in Whitsun period and the weather was excellent. The fitness room with old rusty equipment is a joke. Breakfast was ok, but for 17.50€ extra per person, one could have expected a wider selection. We were able to charge our e-car for free, which we appreciated (after all, the hotel advertises this service), but we found the 12.50€ parking fee per night in the garage for hotel guests (the only way to charge the car) to be quite a rip-off, and I don't remember reading that when booking.