Sandos Caracol Nature Resort & Water Park All Inclusive

Aqua park
review stars
7.9Good
(511 Ratings)
"Easy to get to adult only pool from my room- seeing the monkeys from my balcony was amazing 🙂"
Verified guest
Don't miss out! Price and availability may change
7.9 / 10
Good(511 Ratings)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this resort

This property is located on the beachfront.

Amenities

Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Housekeeping available
Fire extinguisher
Tennis court
Cleaning products

Map of Playa del Carmen


Available Rooms

Ratings and reviews

7.9 / 10
Good(511 Ratings)
100% verified reviews
8 / 10Excellent·Jul 2026
We spent a week here as a family with kids. Overall, we had a good experience once we acclimated to the place and how things were done. The staff were all helpful and friendly and the main buffet had a lot of variety. We especially enjoyed the Eco bike tour with Memo, who was very knowledgeable about the area and history of the Mayan people. Swimming in the cenote and biking on our own on site were also pluses for the place.
The restaurants were hard to book - spots open at midnight, so you either stay up or wake up very early if you want a spot (sometimes there are cancellations/no shows and you can get in last minute). The beach isn't very good because of the seaweed - they are trying to keep it clean with barriers and crew, but it just keeps coming in. The resort is large - so be sure to have extra time to walk from place to place (especially to get to a reservation on time) - this isn't really a downside (as it spreads out the noise and people - just something to be aware of).
10 / 10Outstanding·Jul 2026
Easy to get to adult only pool from my room- seeing the monkeys from my balcony was amazing 🙂
Nice and clean and house keepers even came in the afternoon if you didn’t go out in the AM
9 / 10Outstanding·Apr 2026
Surroundings and eco style and facilities
Some of the clientele were a little rowdy and the main pool activities encouraged such behaviour.
5 / 10·Jun 2026
Location and amenities
Staff and hard to contact the hotel through booking.com message to property

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FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at Sandos Caracol Nature Resort & Water Park All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Sandos Caracol Nature Resort & Water Park All Inclusive. Enjoy the water!

Is Sandos Caracol Nature Resort & Water Park All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sandos Caracol Nature Resort & Water Park All Inclusive?

We found 31 amenities for this rental. This includes airport transportation available, shuttle available, golf course (within 2 mi), concierge services, and free wifi/internet.


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