Hotel in Kazakhstan
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodations with two restaurants, free private parking.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Kazakhstan
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
New clean and efficient
Nothing
10 / 10Outstanding·May 2026
Best option in Astana: amazing staff, exceptionally clean and comfortable rooms, top location.
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9 / 10Outstanding·Feb 2026
Clean and comfortable, friendly staff
Not the best value for money
5 / 10·Aug 2026
The staff is very friendly, the spa is excellent, and there’s a shopping center nearby — it’s very convenient.
My room cost $451 on the first day of my stay, but for that amount there was no toilet brush in the room — this is the first time I’ve seen that you have to ask for a toilet brush separately. You get out of the bath and there’s no comb — you have to ask for it to be brought in separately. At 3 a.m.? Are you serious? In a 5‑star hotel for $451 per night? I hope this is the last time I encounter such audacity from a hotel. Take a lesson from Radisson’s pricing policy in Astana on Syarke. A very expensive breakfast that doesn’t even serve red fish! You’re staying in a room for 451 bucks, you pay for breakfast, and you have to ask for a toilet brush — that’s both sad and funny. I told the businessmen about your accommodation conditions — they were all shocked, some even because the paid breakfast is included in the 451‑dollar hotel rate. I’ve got a lot of complaints, but I don’t even want to waste my time trying to improve things.
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Top rated by guests
9.1Outstanding
(1,860 Ratings)
"New clean and efficient"
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