Hotel in Providencia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
hUB Providencia features a restaurant, seasonal outdoor swimming pool, a fitness center and bar in Santiago. Among the facilities at this property are a 24-hour front desk, along with free WiFi throughout the property. The hotel has family rooms.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Providencia
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The environment, the staff. Location
Netflix didn’t work at all. The shower had mold. The fragrance everywhere little strong. I made the reservations through bookkeepings and they never told me there were 4 different categories of rooms. Now that I have Hub direct contact I can communicate directly in the future
7 / 10Good·Mar 2026
Convenient location and very friendly helpful staff.
Shower head needs a good scrub and the shower clogged. Raised this with staff.
10 / 10Outstanding·Jan 2026
Very nice place, great location, hotel felt clean and new. Staff was very nice.
Wifi was a little slow but overall the hotel was great.
5 / 10·Oct 2026
The bed was comfortable and clean . The blinds were perfectly blocking the light and the windows were so Le glazed.
My experience at this hotel was extremely disappointing and nowhere near the standard expected of a four-star hotel.
After a 24-hour journey, my flight landed at 5:30 am. Before arriving, I sent several emails asking whether an early check-in would be possible, but I received no response. When I arrived at 8 am, I was told that my room was ready and available, yet I would have to pay for an entire additional night to check in early.
First, why were my emails ignored? Had the hotel responded in advance, I could have planned accordingly. Secondly, if the room was already ready and available, charging for an entire extra night seems unreasonable. Even if an additional fee was necessary, a more proportionate charge based on the hours of early access would have been fairer than paying for a full night.
I was also asked to provide a $100 security deposit in cash, something that had never been communicated beforehand. I did not have cash with me, and my card was not working for some reason. Had I been informed in advance, I could have made the necessary arrangements before arriving.
The breakfast was basic, overpriced, and poor value for money. There were plenty of options nearby offering better-quality food at much more reasonable prices.
The room was advertised as having a kitchenette, supposedly allowing guests to prepare their own meals. However, there were no plates or cutlery provided, making the kitchenette practically useless. Who expects guests staying at a four-star hotel to bring their own kitchen essentials?
To make matters worse, the Wi-Fi was slow and completely out of service for several hours on one day. Not even a complimentary bottle of water was provided in the room upon check-in.
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Top rated by guests
8.2Excellent
(1,964 Ratings)
"The environment, the staff. Location"
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