Hotel in North Rhine-Westphalia
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of North Rhine-Westphalia
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Pros:
Amazing staff
Amazing location
Very clean, organized and professional
Staff helpfull with special requests
Very good location in the centre of Heinsberg
Price reflects quality
Cons
Very poor wifi (poor connection, speed is fine)
Parking is done through an app and could not be included with the bill making submitting claims more tedious. Also parking is off site (about a 3 minute walk).
All in all 8/10 would definitely recommend to friends/family.
Wifi
Parking instructions / location (app must be reset every 24 hours)
Dry rack in bathroom would not turn on, requiring more towels more often
7 / 10Good·Aug 2026
It’s very clean and situated at the center
We were staying second time and we didn’t like our room number 7 this time. It was on a 2nd floor and much smaller than previous time. It was quite warm in the room when we entered at 22:30 after a hot day.
10 / 10Outstanding·Jul 2026
Comfortable, big room, good environment, good restaurants around
The floor and the hall had a bad small
9 / 10Outstanding·Mar 2026
I was surprised by the room. We got in comparison what we saw on thr Website a "pretty" room. I love the bed, it was comfortable, also the big armchair was comfy. I was very surprised by the room amenities, from extra toothbrushes to extra bedding, multiple coffeee choices, all was thought about. The best thing we never saw any staff, check in was done via a locker machine, since we arrived quite late, this was a great option for us.
Unfortunately the minibar fridge did not work, but that was not too much of a bother and I thought the bigger and smaller hallway smelled strangely. Other than that we had a great stay.
$$$$
Top rated by guests
8.6Excellent
(248 Ratings)
"Comfortable, big room, good environment, good restaurants around"
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