Resort in Playa del Carmen
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Prime Beachfront Location
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Tennis court
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Clean, updated ,
Buffet food wasn’t as good as it used to be
8 / 10Excellent·Sep 2026
Food
Drinks
Monkeys
Transportation Service
Restaurant Service
Customer Service
10 / 10Outstanding·Jul 2026
Loved the variety of restaurants. The facilities. The staff.
Water in the pond close to the entrance could have been cleaner.
6 / 10Average·Apr 2026
The rooms have really been renovated and are really comfortable and luxurious. There are lots of pools around the resort so you can always find a place to be here. The children's area is really beautiful and fun. Lots of slides for adults and children.
The food is really, really mediocre for a place that considers itself a luxury hotel. The food is really bad except for the hamburger at the lunchtime diner. Everything sucks. Because there are a lot of pool areas, you have to go very far down the hill to find the towel area, and the bar is also located far away if you don't sit at the bar's pool. The staff is not the most polite and check-in takes forever. I added an extra night and the clerk made a mistake in the calculation, so the next day they chased me for the extra $100 as if I was going to run away from the resort, in addition to the fact that the hotel is very far from the center of Playa, where you have to take a taxi for 900 pesos to get to the city.
$$$$
Top rated by guests
8.6Excellent
(333 Ratings)
"Loved the variety of restaurants. The facilities. The staff."
Verified guestDon't miss out! Price and availability may change
