Resort in Patong
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Feel the buzz of Patong at M Social Hotel Phuket!
Amenities
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Patong
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Cleanliness issue at the premises
Dirty toilet and cockroachs in the room as well, I have complained but no action
7 / 10Good·Aug 2026
Great location with decent rooms
Amount of towels in room
A bit outdated sofa
8 / 10Excellent·Aug 2026
I recently stayed at M Social Phuket and overall I’d rate it 7/10.
The hotel itself was clean, modern, and in an excellent location. It’s literally right next to Jungceylon Mall, making it incredibly convenient for shopping, restaurants, and getting around Patong.
There were a couple of downsides. The shower area could have been cleaner, as there was hair left in the sink when I arrived, which wasn’t a great first impression. The breakfast buffet was also fairly average—there was enough variety, but the food wasn’t particularly memorable.
For around $250 AUD per night, I personally don’t think it offers the best value for money. While the location is fantastic and the rooms are comfortable, I expected a higher standard of cleanliness and a better breakfast experience at that price.
Overall, if location is your priority, M Social is a good option. However, if you’re looking for luxury and great value, there may be better hotels available in the same price range.
There were a couple of downsides. The shower area could have been cleaner, as there was hair left in the sink when I arrived, which wasn’t a great first impression. The breakfast buffet was also fairly average—there was enough variety, but the food wasn’t particularly memorable.
6 / 10Average·Oct 2025
all very poor, low quality of breakfast and every thing related to this hotel. Please, change the management!
I chose M Social Phuket for a relaxing vacation, but unfortunately, the experience was far below what I had anticipated. From the management of the hotel to the accommodation conditions, everything left much to be desired.
One of the most surprising and unpleasant aspects was the overall management of the hotel. It’s clear that this hotel lacks a well-organized system. The services were inconsistent, and the staff didn’t seem properly trained or to follow clear procedures. On several occasions, I felt that there was no real oversight of the hotel's operations, and this negatively affected the entire experience.
Services -extremely poor. We encountered significant delays at check-in, and our rooms weren’t properly prepared upon arrival. The reception staff seemed disinterested and didn’t have quick solutions to problems. Additionally, the housekeeping service was inconsistent, and the rooms were often not cleaned to the standards expected from a 4-star hotel.
The rooms were far from comfortable. There was no soundproofing, which made noise from other guests extremely disturbing, especially if you have noisy neighbors. The walls were thin, and we lacked any privacy. Furthermore, the facilities were outdated, and the furniture looked worn and old. On top of that, there was inadequate ventilation, which made the room feel stuffy and uncomfortable.
M Social Phuket does not deserve the 4-star rating it claims. It is clear that the hotel's management needs to make significant improvements in all areas, from services and procedures to the overall accommodation conditions. Currently, this hotel does not provide a comfortable and relaxing vacation experience. I would not recommend this place to anyone seeking a peaceful and quality stay.
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Top rated by guests
8.6Excellent
(1,481 Ratings)
"Outstanding stay it would have to be one of the best locations in Patong !! Great pool amazing friendly staff Fantastic pizza !! I will be back"
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![Swimming pool [outdoor]](https://vr-thumbs.vacationrenter.com/480/bookingholdings/3548509/d1fcfe.jpg)
