Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Hanoi’s lively Old Quarter, Phenix Palace Hotel Hanoi provides spacious rooms with big windows and free WiFi.
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Apr 2026
Clean and tidy hotel in a great location. Super helpful and friendly staff who were happy to facilitate a late check out for us.
Shower was a shower head mounted above bathtub - might be worth mentioning in room description for less mobile travellers. Not sure about other rooms though.
10 / 10Outstanding·Feb 2026
Our room was very spacious and clean for my family of 5. Comfortable beds. Staffs were exceptionally kind and tended to our needs. We needed to leave early for a tour. They served us our bfast a little earlier so we can have some food. Also location was closed to everything we needed. Good value for our money. Will stay again for sure.
The shower head was a bit too low. The bathroom can use a bit of update.
10 / 10Outstanding·Jan 2026
Breakfast was great.
coffee was great.
good variety of fruits and breakfast
The front desk did all the services from serving food, checking in people and helping with their needs.
6 / 10Average·Jul 2023
The staff is really nice and helpfull.
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Top rated by guests
8.5Excellent
(166 Ratings)
"Our room was very spacious and clean for my family of 5. Comfortable beds. Staffs were exceptionally kind and tended to our needs. We needed to leave early for a tour. They served us our bfast a littl..."
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