There was a young lady as staff when we arrived and she was really welcoming, also the only one speaking some English.

When we arrived they offered us 2 rooms. One was freezing cold and we took the second one. There was a bad smell of cigarettes everywhere in the building and in the hotel room. The water from the bathroom was cold and there was no shower cabin. The bedsheets were clean but the pillows were incredibly uncomfortable. Also, there was water coming out of the AC. They don’t offer parking and it’s hard to find a spot in the area. They had no POS and they asked for more money than the booking reservation.

No hot water. I don't know what was the problem.

Everything

It's a budget hotel

It's dated, it smells of damp and cigarette smoke, the bathroom was mouldy and the extractor fan exposed. Loose mats on the stairs are dangerously slippy. There was a party in what must be a nightclub on the second floor that went on until the early hours. The aircon didn't work. The bed was uncomfortably hard.

It was possible a very late evening check in

They couldn't speak English and I couldn't manage to get an invoice

With comformed reservation. No free room. Sorry.

Room 201 Because of the low rating on Booking.com I reserved this room with trepidation. Room furnishing very Spartan, it contains: a TV (on a low table); there were two chairs (one too rickety to sit on); a low glass table with two glasses and an ash-tray; the double bed (that was too narrow for two people), and a small rug beside the bed. If you are two people order a room with two single beds. Bed was comfortable. Room was very clean. Bathroom was clean. Fast Wi-Fi. Effective heater-A/C. Three electrical outlets near the bed. Lidl supermarket was about 60 metres from hotel. Billa supermarket was about 250 metres away. If you have to be in the central part of Lulin this is the only place to stay. It is quite fine for a one night stay, though I would not want to stay there for a week.

Toilet paper holder was broken, so the toilet paper was on the other side of the bathroom (about 2 metres away from the toilet). The whole hotel stank of cigarette smell. Hotel accepts cash only. Although the advert on Booking.com says that they accept credit cards the receptionist would only accept cash. One of the main roads in Lulin is just 40 metres from the hotel, as a result sometimes you can hear the traffic noise, so if noise bothers you, bring ear-plugs.