Helios Duplex a due passi da Ortigia by Wonderful Italy

Top rated by guests
Communal lounge/ TV room, Living room
Living room
Dining area, kitchen
Bed, Bedroom
Communal lounge/ TV room, Living room
review stars
8.8Excellent
(47 Ratings)
"Location of the property is great! Property is modern, refurbished and looks really good. 2 balconies, washing machine + wasing racking, dishwasher. Really nice stay. Contact with person who mange the..."
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8.8 / 10
Excellent(47 Ratings)

Apartment in Syracuse

3 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this apartment rental

Comfortable Living Space

Amenities

Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Fire extinguisher
Cleaning products

Map of Syracuse

city location on map

Ratings and reviews

8.8 / 10
Excellent(47 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
L’emplacement et la superficie du logement. Bien équipé.
Communication avec les responsables qui ne m’ont jamais répondu pour savoir où déposer les vidanges. Ils ne fournissent aucun linge à vaisselle et qu’un seul savon pour le lave-vaisselle pour 4 jours.
8 / 10Excellent·Sep 2026
The apartment is beautiful, bright, spacious and at a great location. The staff was very nice and communication at check in and check out was easy and smooth.
The reason I sadly cannot give 10/10 for this accommodation is the fact that it was very warm during our entire stay (end of August and beginning of September). While both the living room space downstairs and the bedroom in the loft have separate AC units, they do not manage to effectively cool the space at all. Because of the high ceilings the warmth “gathers” upstairs in the loft bedroom at a night it was impossible sleep because of it. As the ACs turn off when you leave the apartment and turn off electricity, when you come back from a day at the beach the apartment is basically a sauna (even if you keep the blinds down). To cool the apartment even a little the AC needs to work for several hours. We ended up buying a fan and carrying it with us around the apartment as we couldn’t stand the heat otherwise.
10 / 10Outstanding·Aug 2026
Casa davvero molto bella, pulita, luminosa e spaziosa, dotata di tutto il necessario per trascorrere un soggiorno confortevole. L’agente che ci ha accolti e consegnato le chiavi è stato molto disponibile e gentile. Ottima anche la posizione, comoda per raggiungere Ortigia. Nel complesso ci siamo trovati molto bene e il soggiorno è stato davvero piacevole.
Gli asciugamani, pur non essendo sporchi o maleodoranti, presentavano diverse macchie visibili. Il bagno si trova al piano superiore, mentre il soggiorno è al piano terra, quindi la presenza delle scale potrebbe risultare scomoda per chi ha problemi o difficoltà motorie. Inoltre, ci sono alcune procedure burocratiche da completare all’arrivo: consiglio di effettuare la parte richiesta prima del check-in, così da rendere la consegna delle chiavi più veloce e semplice.
6 / 10Average·Oct 2026
The apartment itself is very nice, high ceiling, bright, well located, clean. I would have given 10/10 if it was not for the poor property management.
There were various issues with the company managing the property and - During our 5 nights stay, the internet stopped working completely 3 times, and each time we needed to contact the management property and it took several hours to resolve the issue - The property management company wrote us that they needed to meet with us for check out and to confirm check out time. We confirmed a few minutes after their message and got not response back or confirmation 5 hours after we confirmed, both on Whatsapp and via Booking. We had to call a few times to finally speak to someone and they told us to leave the key on the kitchen table... - You need a key to turn on most of the power in the apartment, and that key is attached by a lock to the other keys to open the apartment. So if you are multiple people with different plans, this is very inconvenient as it is not possible to split the power key from the door keys. We asked for a second set of keys and were told it was not possible - There is no self check-in, you need to confirm time in advance and someone will meet you at the apartment

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FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Helios Duplex a due passi da Ortigia by Wonderful Italy. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Helios Duplex a due passi da Ortigia by Wonderful Italy pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Helios Duplex a due passi da Ortigia by Wonderful Italy?

We found 7 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.


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