Residence Inn by Marriott Kalamazoo East
About this hotel
Nestled in Kalamazoo, this attractive hotel for $122 per night is a fantastic option for your next trip. Suburban hotel with free breakfast and fitness center Along with a fitness center, this smoke-free hotel has a 24-hour business center and an outdoor tennis court. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Residence Inn by Marriott Kalamazoo East offers 83 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor tennis court, a fitness center, and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym / Fitness Center
Map of Kalamazoo, MI
Reviews
4.1/5.0
Excellent(426 Reviews)
1.0
The denied the pre-paid in full reservation because they didn't clean the rooms. Then when I called for a refund said I was a no-show to keep the money.
1.0
It was a bad experience due to overbooking bc the hotel or hotels.com. The hotel was blaming hotels.com due to overbooking.
1.0
Concept of the hotel is great but as far as cleanliness it’s horrible. I would not recommend staying here to anyone. It looked like they hadn’t cleaned in months.
1.0
Our room was not even clean upon arrival. Carpet was filthy. kitchen counters were filthy. Bug shells on the sheets. The mirrors were cleaned but streaky so they appeared dirty as well. Very dissapointing. We had picked a penthouse suit and it was very dissappinting how disgusting our room was. The staff was friendly but thats not what im paying for. I shouldnt have to clean my room before i can relax i thought thats what house keeping was for. Very disappointed.
1.0
Toilet was dirty. There was food? Residue on bedside table and one end table. Stale smell.
1.0
Smart Tv could not receive WiFi and when we told the front desk was told that our room had a hard time connecting to the internet and could just cast from our phones. Which we couldn’t. Went for breakfast on Saturday morning and there was nothing. When I went to the front desk to ask when there would be more food. The clerk cam from her office with the smell of eggs and her mouth full and said that the breakfast person called in sick but there were great restaurants in the area.
10.0
All staff we encountered were awesome had 3 crazy kids with us very patient and understanding we will definitely be back also very spacious and clean
3.0
Very friendly staff and loved the kitchenette!
2.0
It was comfortable and affordable. Allows pets! Awesome to have a full kitchen.
10.0
The manager, front desk staff, and breakfast staff are TOP NOTCH people. The manager knew my needs without my asking. I'll be bringing my kids here for our next family trip. Thanks Marriott Residence manager and staff for an amazing stay!
1.0
The heat was not on in our unit when we arrived ( mid January typically a cold time) It was 52 degrees in there. Upon turning on the heat it rattled an awful noise allllll night. At 3 am it was still only 67 degrees in there.
The mattress was so old and worn. When I sat down I sank quite a bit. Lighting was poor. Only 2 bath towels for 3 adults. And …..it wreeeked of cigarette smoke. The concept is nice but it is extremely outdated and is in dire need of some TLC. I am disgusted I wasted money there. I followed the hotels.com star ratings and feel
I was duped. Won’t be back !!!
2.0
The room was ok, I had expected a bedroom suite but received one large room.
The TV was located in a very odd place to be enjoyed by the bed or couch.
2.0
Well there was black muck in the toilet and a light was broken ! They also charged us tax on top of our hotels deal
2.0
Wonderful unit as far as size and having everything we needed! Front desk was very helpful and friendly(5 stars).
The only negative things I have to say are that the bed was poor.... No support and there needed to be done updates but it's a solid 8/10.
1.0
Arrived at 11:30 at night to check in. As we walked into the lobby area, we were immediately told that our room would not be available. The property had overbooked by 10 rooms and our room was one of them. Without looking us up, or confirming our reservation, we were just told we would have to leave since Residence Inn could not accommodate us. When I inquired about my payment for the room, I was assured that it would automatically be refunded. One week later, it has still not been refunded, and now I have to waste more time on this awful experience.
2.0
Under the circumstances, we booked a whole weekend but they ran into a water issue in the section we booked. So they booked us a free room for the night at theHampton Inn by the airport. It didn't have the amenities we needed but both hotels together helped us get what we needed to have. The gentleman at the front dest was amazing and furthered discounted our room beyond my military discount. The Residence Inn by Marriott exceeded all of our expectations. Thank you
5.0
It was comfortable for a week’s stay. The staff were friendly.
The property is a bit run down and out unit was not updated.
3.0
It need to be updated
5.0
Very clean,comfortable property that I recommend to anyone.It is the nicest place we have stayed on our 2 week driving trip.We loved that we were able to cook a dinner last night.The place offered a full kitchen with cook stove and fridge..
3.0
Better than we expected! Great room, nice pool, great breakfast! Thank you!
3.0
The first room they gave me smelled of cigarette smoke (later found a cigarette in the toilet) and there were several bugs present (two upon entering the room, one in the tub, and one in the kitchenette). The second room was better.
5.0
This was a very comfortable hotel and very close to the Air Zoo, and Bell's where we were able to see the band Sister Hazel.
2.0
By far the dirtiest room ever in any Marriott property. Spider webs, un-vacummed closet, dirty bathroom, sticky kitchen floor, dirty blinds. Yellow water out of the faucet. The place needs a serious update.
1.0
Front door was locked when we went to check in. Worst hotel breakfast I’ve ever had. Poor food quality and out of coffee. Expected mediocrity at minimum for $375/night.
3.0
There was a significant amount of hair from the previous guests on the floor and in the bathroom indicating the room had barely been cleaned. Grounds unkept. Decent property overall but not well maintained. Mattresses/bed were old and in need of replacing.
4.0
Clean, and quite
1.0
Staff was great and very accommodating; however, the room was not clean, the bed linens were not fresh, there was a makeshift wooden platform to walk across to get to the room.
4.0
Property was perfect for our families. The 4 penthouses we rented were not as clean as one would expect for a property with the Marriott name. The rest of the property was clean and work was being done to improve the buildings.
2.0
The common areas are nice and updated. The parking is a bit tight. The kitchen in the room was nice, but the silverware was greasy. Some of the bedding was stained, but the beds ere comfortable. I think the property is just old and needs an update. Loved the concept--my kids got to sleep in separate beds, which was nice. Place was pretty quiet.
4.0
Cleanliness 2 stars due to multiple disgusting stains on comforters and blankets. Bugs in the room (not bed bugs). Little hairs all over everything, and the smell of stale smoke. Every staff member I spoke to was incredible, however. One of the toilets in my room did not flush fully and the same went for the bathrooms right off the lobby- reason why 3 stars.
Essentially, the room was met the space needs of my large family, but cleanliness left something to be desired.
1.0
NOT WHAT I EXPECTED!! Should have know, when we approached the outdoor entrance to the room, dirty with debris around. This DID NOT look anything like the pics displayed on the website. The bathroom was awful. The tub had a permanent yellow ring, the shower curtain was threadbare, and the towels were thin and worn.(one had hair on it, so I assumed it was from the last guest!) I didn't even use the tub or shower! The sheets were thin and cheap along with the pillows. We had a restless night and got out of there at 7:30 in the morning. This looked like a very worn out room with little maintenance. Very surprised that MARRIOT has their name attached to it. I let the front desk person know this when we checked out and she seemed unconcerned.
1.0
At first glance, it looked nice. Good space, looked clean, had everything we wanted.
Unfortunately, sleep was an issue. The bed was old and any movement from one of us send an "earthquake" to the other. We didnt get much sleep.
To make matters worse, my wife ended up with about a dozen bed bug bites.
Needless to say, we'll be staying somewhere else nest time we go to visit friends in KZoo.
3.0
It was ok nothing great about
5.0
All staff were very friendly and helpful.
5.0
The staff, especially the gentleman working the desk were excellent. Due to the necessity of a longer stay they were very acommodating, helpful, kind and considerate. The room was comfortable and perfect for family coming in for visits to the nearby hospital. Grateful. Would stay again.
2.0
The front desk person Shelby is incredible. She went out her way to ensure we liked our room, even moving us. When the Wi-Fi didn't work with my laptop she came down and fixed it.
This type of property is a lot to keep maintained. It needed a refresh in many areas. The hot tub was taken out a few years ago. Over all ok.
2.0
Blood stains on the pull out mattress.
3.0
I had a very warm welcome by the staff and they always asked if I needed anything. Breakfast was at 6:30 and always ready and hot. Rooms were clean and I was happy with my stay.
4.0
I had a very pleasant stay.
5.0
The property was clean and modern. However, what really made the visit stand out was the staff. I locked my keys in a running car and the staff were amazing! Tressa scraped my car windows from the snow so I could eat breakfast and the maintenance worker tried to open my car. The employees made the visit! I will be back!
FAQs
How much does this hotel cost compared to others in Kalamazoo?
The average price for a rental in Kalamazoo is $121 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn by Marriott Kalamazoo East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn by Marriott Kalamazoo East. Enjoy the water!
Is Residence Inn by Marriott Kalamazoo East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn by Marriott Kalamazoo East?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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