Fairmont Empress
About this hotel
Situated in Victoria, this lovely hotel for $209 per night is a fantastic option for your next break. Edwardian Victoria hotel connected to the convention center, walk to Victoria Harbour 2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request. Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Victoria
Reviews
4.5/5.0
Excellent(1,232 Reviews)
5.0
Everything is very good, except the window covering is lace curtain, No sunblind, half of drape is just for the decoration only.
Sunlight come to you early in the morning.
5.0
Our stay was over the top! The Empress Hotel was perfect for a get away with my adult daughters. The pool and spa area was wonderful. The bar was lovely for an evening of nice music low enough so we could talk, nice drinks and stepping back in time with updates. Views are so pretty inside and outside! All staff were very professional, kind and helpful. We had the best stay!!!!
I look forward to taking my husband in the near future!
2.0
The Empress is a pleasant hotel but I’m not certain it is deserving of the hype. The “basic” level of room is noisy with views over the loading deck or the air conditioning fans. Perhaps these are just the rooms reserved for those booking with a third party. The decor is nice and the beds are comfortable. Disappointing that there is not breakfast included as standard. Overall a pleasant place but overpriced for what it is.
3.0
Always a great place to stay
3.0
My wife and I loved the stay. The hotel was so nice and allowed us to check-in even 2 hours before their check-in time
2.0
My first visit to the Empress was a few years back and i had a lovely updated room and bathroom. I figured that was normal for a luxury hotel. Unfortunately this time my room was pokey and the bathroom was quite old and tiny, so it was a little disappointing.
Overall, the service was great, the hotel is lovely...i just wish there was a little more consistency with the rooms.
8.0
Very convenient location - and a historical hotel. Rooms, while clean and modern, are small - and the sirens at night very loud!
10.0
Gorgeous in every way!
3.0
We were in town for the Victoria Whisky festival and chose to stay at The Empress as I had stayed there some 20 years ago. It didn't disappoint and we had a very comfortable stay.
10.0
I have wanted to spend the night here for more than a decade. It didn't disappoint. I loved the room's high ceiling and ornate trim/furniture. I was clean and the service was fantastic.
10.0
A stay fit for a queen, highly recommend High Tea.
8.0
The Fairmont Empress is stunning. It is a beautiful castle in Victoria exhibiting chateau style railway hotel building in Canada. My 5 year old son thought it should be in Paris!
Our stay at the Empress was really nice. It is pet-friendly and you feel as your pets are actually welcome. Dinner and service at Q at the Empress was delicious.
On stature alone, I'd rate the Empress a 10, but there are some areas that Fairmont could improve the overall experience. Check-in/ out was slow due to only one person working at the front desk. The rooms felt a little dated and could be better maintained. The beds are uncomfortable.
6.0
Property smells old and musty.
Was not told on checkin that pool and hot tub were not in use due to annual maintenance.
10.0
Our stay was perfect. We will be back!
10.0
Sucha pet friendly hotel!
3.0
Amazing experience. I recommend this place 100% From the check-in process till the last day. Beautiful château property on Victoria's Waterfront. There are restaurants and a high scale shopping area, all inside the hotel. Rooms are cozy and elegant with great amenities. Staff was super friendly throughout our stay. They would even ask a convenient time to clean our room. Parking is underground on-site (costs extra). You are in the middle of most attractions this city has to offer, including TONS of restaurants and bars. Or just take a stroll along the water and Government buildings area. Location, architecture and staff, this is a fantastic stay in town.
10.0
Beautiful property. All staff go above and beyond for you. They take hospitality to another level.
Will definitely stay again!
8.0
Room was not ready.
10.0
Go 2 times a year! Never disappointed
10.0
The hotel staff was extremely considerate and helpful from the front desk to the hotel cleaning staff, awesome customer service. Nice place to stay especially if you are traveling on the Victoria Clipper - easy walk from the dock back and forth to the hotel.
10.0
All the staff are friendly and ready to help.
Food is great and atmosphere excellent.
3.0
Staff were very helpful and friendly. Our booked room was not ready yet so they provide us an upgrade and early check in. We had a beautiful view of the harbour and Parliament Building as well. They also provided us a microwave inside our room as i have my own diet.
3.0
Amazing!!
10.0
The hôtel location Is perfect. The staff are perfect and very helpful.
10.0
This is the best hotel I've ever stayed at it is so elegant and the staff and friendly and helpful.
10.0
We loved the location. Beautiful harbour views and close to great shops and restaurants.
The staff was friendly and the room was gorgeous. It felt like we were staying in a castle.
10.0
Friendly staff and great service. Very clean hotel.
2.0
The hotel room itself was very basic. You could hear EVERYTHING going on in the hall, and we unfortunately had drunk people yelling late at night and being rowdy in the hallway, and it made sleeping impossible.
There were no extra blankets in the room, and the bed only came with a sheet and duvet. Checkout was confusing- they ask you to email or use your tv to check out, but then never responded when i asked a question.
Parking was a little weird. It's underneath the building, and hard to see. The ticket booth malfunctioned and couldn't print a ticket, so the attendant just told us to drive in. Yet when we left, we were told we were supposed to have a ticket.
We were charged $25.99 usd two days after we checked out, with no explanation of what is was for. Possibly parking, as that is not free.
Communication was poor, i am used to hotels giving more complete information before the stay and this was disappointing.
The location was great, but i would not book again.
3.0
Amazing service, very accommodating
3.0
Had a lovely two night stay here. My room had a view of the harbor. Enjoyed watching the busy activity of the harbor; the float planes, the ferry, the Christmas lights. Cocktail bar was beautifully decorated for the holidays. Empress G&T was fantastic.
5.0
Fairmont Gold was an amazing experience! Felt so pampered and loved the breakfast and canapés!
5.0
Nice!
5.0
Loved the magnificent building. Rooms are small - “queen” beds are the size of a super single so be wary of that.
4.0
Our room was quite nice other than the views. We only got to see the side of the building but no biggie. The bed and bedding were a dream,so comfy. Hot tub was a perfect end of day activity. The staff were wonderful and so polite.
Fantastic pubs and restaurants in walking distance.
Glad we decided to stay here
5.0
Great
3.0
The character and location was excellent
5.0
Quality and comfort. Top notch
5.0
Great place to stay!! No concerns as of yet.
5.0
It is a historic property so it is our pleasure to stay there and experience the feeling and its like you are living in a castle and its close to everything, I mean everything.
3.0
Very small room. You had to be a contortionist to get the toilet paper.
FAQs
How much does this hotel cost compared to others in Victoria?
The average price for a rental in Victoria is $103 per night. This rental is $106 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Fairmont Empress. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairmont Empress. Enjoy the water!
Is Fairmont Empress pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairmont Empress?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.
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