Best Western Detroit Livonia

Not what we expected. Lots of section 8 housing Guest staying there. lots of construction workers. No. Children running the hallways. Very humid place. the carpets and sheets always felt wet.

Everything at this hotel was filthy and run down. We didn't even stay. Left within 30 minutes after driving 11 hours here and arriving at midnight. Planned on staying here for 3 nights but we had to find somewhere else to go. Not only did they have the wrong room booked for us, paid for the room showing a jetted tub in every picture and they gave us the kitchenette room that if I would have booked was $40 less than what we paid per night. There were dead bugs in the room in various places, thick hair in the bed, dripping food down the side of the kitchette fridge, dried food running down the front of the dresser, dirty laminate floors, cobwebs, weird stains on the seats of the chairs, chipping window seals, mold in the shower, and the walls looked as if they had been patched and painted 100 times in various places all over the room. Don't be fooled by the pictures online like we were. After this I will never stay at a best western again. Was told I couldn't get a refund because we booked with Expedia instead of directly with the hotel so don't book rooms here that you pre pay for either!!

Property was very clean and the staff was friendly and very helpful. Parking was vast and plenty options that were close to the door . Breakfast could have definitely been better but it was fresh just needed more options. Rooms were clean and staff was attentive. Did not see one bug !!

No soap in the bathroom. But clean and convenient location for our purposes.