The hotel is filthy. The hallway floors are disgusting. Our room did not appear to be vacuumed. Debris on the floor. If it was vacuumed then there would not have been change laying on the floor. Hair in one of the beds. Difficult to relax knowing how dirty it was. That being said the staff was nice, towels were clean, breakfast was decent.

Brett was friendly and helpful. Room was clean, bed soft. Close to many stores and restaurants. Waking to the sound of Dumpster/Garbage Truck noise at 4:20am was not pleasant.

I booked two rooms with (accessibility) thorugh Expedia. When I arrived ! was given one room very different from the other. The smaller room had a bed pushed up agaist the wall. I could not believe that this was adequate for someone who needed more access points. When I went to share my concerns with the front desk I was told I had to deal with Expedia as they were responsible for booking the two different rooms. I called Expedia and they worked on having me moved to another room. They cancelled my room and re booked me for another room. When I went to the front desk as directed by Expedia no information was sent to Hampton Inn and they were unable to move me to another room. Now I have to call Expedia again to have confirmation numbers given directly to the fron desk over the phone. I was charged more money for the alternate room. My issue: Why did Expedia book me two different rooms? Should I not be made aware of the avaiabilty? Even when Expedia tries to solve the issue they did not follow through to ensure all was communicated with the Hotel. Why am I being charged more money when it was Expedia that messed up? Lastly, I do not like Hampton Inn blaming Expedia or vice versa. As partners in business this is not a good practice. This is a bigger problem than the Hampton Inn. This is customer service issues with Expedia. I am a Gold member with Expedia and I have booked most every stay through Expedia. I think it is time for a change!

The property was being renovated when I stayed. The staff was very friendly and responsive. While not a walkable area, you are near a bunch of shopping and dining options. The fact it's just off I-275 is a plus.

Quick check-in and newly remodeled room was nice

We have stayed here before, and my general feeling was that it was ok. Not so this time. First, we were never notified that the property was under renovation. The signage implied it was just the 2nd floor. That's where they put us. If anything else had been available, we should have been put there. (Don't know if anything else was available.) Next, our renovations had been completed, but there were spots where the debris hadn't been cleaned up. Told front desk, but nothing done. Next, despite the renovations, the air conditioner unit was old and stunningly loud. Finally, the toilet was so low that I felt like I was doing deep knee bends/squats to use it. Might as well have been in pre-WWII Japan. Will not be going back to this property, even though it is convenient.

They were under renovation and it was not clean. Loved the bed. Had a great sleep.

Property in need of updates.