The Westin Tokyo
About this hotel
Situated in Shibuya, this charming hotel for $394 per night is a fantastic choice for your next break. Hotel with 5 restaurants, near Shibuya Crossing 5 restaurants, 3 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and spa services. The Westin Tokyo offers 438 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Garden
Map of Shibuya
Reviews
4.5/5.0
Excellent(806 Reviews)
5.0
Beautiful hotel with amazing service and amenities in a good location. The concierge service was second to none.
10.0
We had a view of Mt. Fuji from our room which was amazing. What we didn’t like was that the bar on 22F charges 5,000 yen to sit in a window seat! Even when the place was completely empty! Just gauging the customer.
10.0
The Westin was recently remodeled, the room was outstanding. The Staff was extremely professional and prompt when responding to any request. 1st Class is the only way to rate my stay. The Westin is my favorite Hotel to stay in Tokyo
5.0
Clean
5.0
All around wonderful experience
I would stay there again
5.0
It is right in shibuya Its my second time here. It is a short pleasant walk across restaurants and shops the Yebisu Garden area to the Ebisu Station that get to everywhere. I got a Suica subway pass.
5.0
Breakfast options can be improved add more continental varieties
Check in process was smooth
Staff was courteous
5.0
Everything.
4.0
I had access to the club lounge and it was nice. With Covid caution, cocktail hours were set, and we had to choose from one of the slots. With a group of 3 checking in at different times this could have been a bit friendlier because when I asked if we can come in for 2 slots they didn’t accept it (1 person was coming in late so I wanted to get one drink first, and then come later on with all 3 of us).
Otherwise, the hotel was excellent.
4.0
Zzzz
5.0
Always enjoy this place. Very good
5.0
Recommended and also they’re Check out time at noon
5.0
Recommended and also they’re Check out time at noon
5.0
Food and servive in 17th floor club were excellent!
5.0
I love the location and the lounge area.
The staff was generally nice, though some of them spoke not enough Japanese.
5.0
I love the location and the lounge area. The staff was generally nice, though some of them spoke not enough Japanese.
5.0
Spacious room, comfortable bed, friendly staff, nice amenities
5.0
Staff was very helpful. Room was well appointed, and lounge was nice, but not special.
5.0
Staff was very helpful. Room was well appointed, and lounge was nice, but not special.
3.0
good hotel, good breakfast, nice comfy room for a good price in Tokyo. I like the neighborhood, It's peaceful and quiet with a quick walk to the train or subway. Spacious when compared to other Tokyo rooms.
5.0
luxury, good location, professional staff, spacious room, pricey but worth the money
4.0
Solid for the price. Biggest issue is access to the subway which requires a 10 minute walk of almost 1km. It doesn’t sound much but it is given the amount of walking one does in Tokyo. I would say the room requires renovation. Breakfast was reasonable.
5.0
Very nice place. Close to train station. Lots of restaurants nearby
5.0
Very good room. Only negative no turndown offered
5.0
It was such a great place to stay that we extended our stay for 2 more days. We appreciated the friendly and helpful staff and spacious room.
5.0
The Westin never disappoints! Super comfortable Heavenly Bed, clean room, and wonderful staff all throughout the hotel. The hotel is located in a very convenient location close to many 'western' restaurants and the metro system is a 10 minute walk away.
2.0
Westin in Tokyo always a great place to leave Tokyo from. The Limousine bus leaves from the hotel to Narita. The rooms are large as are the bathrooms. The bell hop and staff outside were wonderful. Unfortunately, our room was not available to check in to until 4:30pm (perhaps a coffee/tea in the lobby might have been a good way to address since we were informed that check in is at 3pm) and there was some type of water dripping down from the lobby ceiling (assuming AC water).
2.0
The service and the people are good
The room is reserved for 2adultes and 1 child of 10, breakfast included.
But since we arrived here, every time, we need to precise that the room is for 3. Same for the breakfast, we are asked to pay a extra charge...
So, it’s quite embarrassing....
4.0
Our room was not ready upon check in. And we were unable to have our 2 rooms adjacent to each other.
4.0
Waiting time during evening time to use the lounge is way too long
4.0
Clean room and friendly staff, shibuya just one stop away
3.0
Wi-fit was slow but everything else was perfect!
2.0
The staff really makes this place. They are welcoming, friendly, helpful, and professional. The hotel itself is somewhat dated. We stayed in two different rooms and the quality of each differed to a noticeable degree. The design/decor is pretty 1980's Dallas. When we were there the second time it was also noticeably more families, and I now know that my version of hell is a club lounge full of loud children. The location is pretty good, it's about a 10 minute walk to Ebisu Station, which can take you pretty much anywhere.
1.0
The Westin is clean and comfortable, but this one is very dated. It is overdue for a number of upgrades. The concierges were not particularly helpful, and the bar staff could have been warmer. The area is quite quiet. For the cost, there are other hotels in Tokyo that are far better.
2.0
The carpeting and furniture in the rooms are in need of changing. The decor is of an older vintage but very nice and high end for the time period. The furnishings are worn beyond what is expected in an otherwise nice property. The service at breakfast was unusually poor by general standards and very bad by the normally extremely efficient and high Japanese standards. On busy days it was completely off the mark and on average days it was still average at best. The staff is always great but the whole place could use a bit of sprucing up including the uniforms of the staff. I have stayed there before and I would stay there again but my expectations would be lower than in years past. The Ebisu neighborhood is great and even the walk to the train station is pleasant.
4.0
Very friendly staff, clean, excellent breakfast and cool location
3.0
(good: spacious room, fast wifi, interesting neighborhood, wonderful food/liquor at lounge, nice shower/tub combination at bathroom) (bad: no shower at fitness)
5.0
What a luxurious hotel! Every moment was truly restful and delightful.
1.5
It was ok. Everything was average
2.5
Hotel was great. Service was impeccable.
FAQs
How much does this hotel cost compared to others in Shibuya?
The average price for a rental in Shibuya is $77 per night. This rental is $317 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Tokyo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Tokyo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Tokyo?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, laundry, and hot tub / spa.
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