DoubleTree by Hilton Durango
About this hotel
Situated in Durango, this charming hotel for $140 per night is a fantastic choice for your next break. Upscale riverwalk hotel, walk to Durango and Silverton Narrow Gauge Railroad This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking. Housekeeping is available on request. DoubleTree by Hilton Durango offers 159 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Durango hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Map of Durango, CO
Reviews
4.4/5.0
Excellent(1,011 Reviews)
3.0
Overall the stay was good. The room was big and spacious. I got a room that was supposed to sleep 5… well they tell people it sleeps five but they don’t mention that you have to rent a bed cot for an extra fee for the 5th person. So the hotel needs to stop advertising that their rooms sleep 5 when they really only sleep 4
5.0
Was overjoyed when I walked into the room to find that we had a room overlooking the river. It was beautiful. Super comfortable room. Only negative is that this Hotel like many of the others that we have stayed in on our three week trip is that they don’t provide coffee cups. We are environmentalist and we will never use paper cups plastic stir sticks… Good old-fashioned, real cups and spoons
4.0
Hotel restaurant was convenient and food was good (just had breakfast).
Could use USB ports in room for charging devices.
Also could use more cups in room.
5.0
beautiful location everyone was friendly and helpful
2.0
As motels go, this is a pretty expensive one. So, you'd think they wouldn't nickel and dime you while you're there. Think again.
2.0
We stay here a lot and this time the service at the Front desk was terrible. I made my reservation through Hotels.com and ended up adding a night , so I had two reservations. Explained at the front desk and sent email to hotel prior to arrival. (No reply back). So when I got there, I asked for a certain area of the hotel which was not available. She put me in a room right off the elevator and Ice machine as her first choice for us. As soon as I got there I called to be moved to a room that was not off the elevator. Then, they came and told us we had to check out when we clearly had gone over the fact that I had two reservations and was told I would stay in same room for both nights. Then the key didn’t work so we had to get new keys on the second day. I had to make at least three calls to the front desk to keep confirming these details. The new room was old and the bath faucets are loose and move all over the wall. No extra supplies were in the room. All product is in big containers now that anyone can manipulate and mess with. Gross to use the same bottled product that others have. If you take a bath, you have to stand up to get soap and shampoo which was not fun or safe. No blankets for the bed in room. It was just. A huge disappointment to find our hotel not at all as we have experienced in the past. No one seemed to try to help us, we had to keep contacting to make things right for us. So many distractions for the fact we had two reservations.
3.0
The stay was excellent and next to the river. I would stay her again in the future. I ate breakfast in the hotel restaurant and again, awesome views of the river. Thank you.
3.0
The river view rooms are always amazing. Front desk staff is always helpful.
3.0
A little outdated but nice rooms, comfortable beds and warm cookies. Staff was very friendly.
10.0
Excellent place especially the location just walking steps to Durango train ride
2.0
Staff was unfriendly and refused to help with simple requests.
3.0
Easy, simple check in, wonderful housekeeping services, the restaurant was a definite plus. The room was comfortable, clean, and the river view balcony was great when having coffee in the morning
2.0
The hotel was very pretty on the exterior and interior. The hotel staff were very courteous, professional, and took care of issues pretty quickly. When we got into our room, it looked very clean and modern except for the tv. It was a small tv with a remote that didn’t want to work. The beds were pretty comfortable but needs added cushioning such as an extra pillow top.
Now onto the bad part : the Animas Grille. We went to the restaurant at the hotel, since it advertised prime rib, which would’ve been perfect for our wedding anniversary dinner IF we had received service after being seated. The waiter gave us a glass of water then ignored us for 40 MINUTES! Our waiter, and the other waitstaff, completely ignored us even though they walked past us over a couple of dozen times within those 40 minutes. (We are an interracial couple and we’re the only interracial couple at the restaurant at the time as well as the only one ignored—coincidence? I think not.) We got fed up and complained to the front desk manager who promptly tried to fix this issue. He did get us seated in a different area. The prime rib was subpar after the irritation of being mistreated by 3 of the waitstaff earlier. The waitress wasn’t very knowledgeable about the menu and had to consistently ask the chef in order to answer our questions. To make up for the earlier mistreatment, we received free desserts. My husband had a very small piece of cheesecake and I received burnt donuts that made me sick.
10.0
Classy classic hotel. Very accommodating.
6.0
A quick walk to downtown! Loved the creek. Room service breakfast wasn’t good unfortunately. Close to the freeway noise (but for a convenient location it’s understandable). Our room had a noise machine so we covered the traffic noise with rain noise.
3.0
Great customer service.
3.0
Great! Rode the Polar Express and was able to walk to and from it. Staff were kind, room clean, and pool perfect temp!
6.0
Was a favorite place to stay but not anymore. The place is in need of a deep cleaning and updating desperately!! The rooms are just shabby and old!!!
3.0
Very clean and comfortable, good food and drinks at restaurant. Best part was the view from balcony of Riverwalk.
5.0
Room very spacious & comfortable with a lovely view of the river & right by the Animas river trail. Walkable to Main Street & Durango train station. Lots of dining options.
Had 4 EV destination chargers (2 Tesla), unexpected perk.
5.0
Employees in general they were very nice and professional. Excellent experience!
5.0
Excellent service upon check-in. All staff super nice and welcoming!
5.0
The property was very nice.
Breakfast was good.
Very nice, prompt, helpful and informative waiter at breakfast.
Dinner service - not so much. We left after waiting 45 min. for the waiter/bartender to come back to take our order. Only 4 tables occupied in the restaurant that night.
Although the property is a little older (I don’t mean dated), it is very clean, beautiful grounds and still nice inside the common areas and private rooms.
Lovely views on the riverside.
Close to the downtown and the train station.
We look forward to returning.
4.0
The property is getting a little older and could stand an update, but is generally clean and the building itself is quite beautiful, with a lovely view of the river. I think the parking could be free so that felt annoying, and it felt ridiculous that the refrigerator wasn't on and barely is cooling our food that we brought with us. Also not happy that the only water available is two small waters that are $3 each. We went to the Albertsons across the street and bought water. :/
So the room is decent. Beds were comfortable. Just frustrated after a long day of travel to be nickle and dimed for water. Would I stay here again? I am not sure.
4.0
Great for families. Walking distance to historic downtown abd thd grocery store right next to it was super convenient. Friendly staff. Loved the river facing balcony.
5.0
Nice property
5.0
Love this hotel on the river!!! Can’t beat the location and the river trail is endless!
5.0
Good property and friendly service but the rooms are a bit dated. Clean and big and functional but dated.
5.0
Wonderful
5.0
On the River!
2.0
The staff is always very friendly. The location is great, the hotel is older but clean. Great bartender!
Great cookies
3.0
Great location - walking distance from Downtown. River view from the Patio. Friendly front desk and staff. The Lounge is a little pricey and the Friday night service was a joke - didn't have the World Series on the TV. Overall, a good place to stay in Durango.
5.0
Not sure if I just loved Durango or if the lodging was great but our stay in Durango was wonderful.
5.0
Everyone sitting check in & Check out was great. Room was clean.
4.0
Very good overall, though the internal decor is a little tired. Access to riverwalk is a major bonus.
4.0
River balcony was everything with pur todsler and doggo!!
1.0
Bugs in room. Many bugs in room at one of the “nicest” hotels in Durango October 16th 2023. How is this possible? Called and hotel desk attendant told to come down when I asked to change rooms. I said come down? Cant you meet me at my room to exchange keys? She said oh yes “my manager” have me the go ahead
5.0
Justin was so courteous and prompt at check-in…and attentive during the stay.
5.0
well located near the animas river
5.0
A wonderful place to stay.
FAQs
How much does this hotel cost compared to others in Durango?
The average price for a rental in Durango is $150 per night. This rental is $10 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Durango. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Durango. Enjoy the water!
Is DoubleTree by Hilton Durango pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Durango?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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