Holiday Inn Port Arthur - Park Central by IHG

Clean room

Great staff

it was just okay as a necessity. Staff was the bright spot!

Upon arrival when booking in thought it might take a little bit because I’ve been too many hotel hotels during their check-in even with a reservation it takes a minute to check in, however the check-in was a breeze!! nevertheless hours later from checking in I went downstairs and asked the reception if I could get an extra trash bag because mine had a hole in it and I needed an extra towel. The reception explained to me that she didn’t have a key to the storage in housekeeping had left. I stressed to her how that wasn’t very impressive for hotel to not be able to access a room that has the extra linen, etc. specially if I had checked in during the night, however the AC was not working in the lobby at the time and the next day when the AC technician came out, I assume they had to turn the electricity off to work on the issue and the power was turned off with no notice to the guest that were staying. I think that is a big inconvenience and poor communication with the guest . Many inconvenience moments during my stay so all I can say it was an OK Stay.Would of hope it had been better, especially with the hotel being remodeled but wasn’t impressed and probably be hard to return back to that location.