Hampton Inn by Hilton Charlotte\/Matthews
About this hotel
Located in Matthews, this lovely hotel for $94 per night is a fantastic option for your next trip. Hotel in Matthews with free breakfast and fitness center This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Matthews, NC
Reviews
4.0/5.0
Good(539 Reviews)
3.0
There is nothing outstanding to say about this hotel. the lobby was clean but dreary. In the room, the carpet was black and brown and again dreary. There was nothing cheery about the hotel. Inside the room, the bed was lumpy and very uncomfortable.
I was disappointed in the breakfast, since there was limited hot items and those available were egg fratatta with hot peppers inside and the sausage was also spicy. However, there were other cold items available and coffee and tea were available in the lobby all day and the staff were pleasant and helpful. I
I'd say a little more attention to detail in the hotel would improve it.
3.0
The room had a hair dryer that was covered in something like hairspray and sticky. We let the front desk know, they told us they'd replace it, but didn't (we stayed 2 more days). The room was smaller than used when staying in similar accommodations.
On the positive side, the front desk was very courteous in every interaction during the trip.
1.0
I arrived at 22 and there was no one at the front desk. I waited for 15 minutes and left the place. There was no contact option (bell). The group sat in the lobby felt uncomfortable for me.
2.0
Rude staff
2.0
It was my first trip with my dog. I was anxious about the accommodations, but the room was very clean. My only comment would be my room as across the hall from Housekeeping; the Housekeeping department door was left open. And as it was the holidays the members greeted each other joyously - but early in the morning. :)
3.0
all was fine except the noise of boiling water in the bathroom...other wise A+
2.0
Visiting some friends in Mathew’s and they recommended the hotel. Was not disappointed.
2.0
I checked in later in the evening and at first, the room appeared clean however, in the morning I noticed two small bugs in the bathroom. The following day there was a bug crawling on my shoe in the bedroom.
I had to press the button very hard and multiple times on the TV remote in order to change the channel. The coffee maker did not have the filter basket so I wasn't able to use it. The bed was comfortable, plenty of outlets in the room and great lighting.
I went downstairs Sunday morning at 6:15 a.m. to get coffee. Both urns were full but the coffee was very cold as if it had been made the day prior yet breakfast had started at 6:00 a.m. I went back to the room and returned at 6:40 and the urns were gone. I returned at 7:00, but still no coffee. It was finally being brought out of the kitchen area at 7:10. Very disappointing especially since it was Sunday morning and the place was busy. On Monday morning, the coffee was lukewarm again disappointing.
Breakfast options are good. I've stayed in this hotel a few times and this was the first time I've had issues.
1.0
Smelled like a sewage issue all throughout the hotel. Water wouldn’t drain from the shower. Super gross, don’t book here.
2.0
TV didn't work properly: had to turn it on by switch on TV, couldn't turn it off except by unplugging. Bathtub stopper didn't work. Shower turn-on switch worked but filled the tub too. Towel rack fell off wall. Elevator control button didn't work properly.
3.0
reasonably priced, somewhat dated property. fee for dogs was the highest we've ever paid.
3.0
Everything was great
1.0
The Pool was out of Service. The Hot water took 30 minutes to come through. Staff was useless. The a/c you couldn’t turn down but shut off in middle of the night. The carpet was sticky on your Flip Flops. The elevator was disgusting not cleaned. The vent in bathroom looked Moldy. The floor in the buffet was sticky floors dirty. The Orange juice tasted rancid. Absolutely STAY AWAY. No where near $160 a night. I was sickened at the thought of having to stay here. Never Ever Again! I thought Hampton Inn was a upscale chain, well not this location at All. Management should be embarrassed and above All the CEO or President of this location needs to pay a visit. I’m definitely Bot impressed and I will Never stay at a Hampton Inn again!
2.0
Nice rooms . Very comfortable beds . Staff was very nice .
Continental breakfast was also a good start to the day .
Our only issue was upon checkout we had been 7.74 on our credit card . We were told by the front desk person it was a fee that was charged to each room to maintain the parking lot . We were like …>what. My sister and I both asked for the charge to be removed by the manager . We were told it’s in print somewhere on the website . That my be true , but who reads every little item of the book that’s on a site . If the hotel needs parking maintenance money , it should be included in the hotel fee and not appear as a ridiculous chrge at checkout .
5.0
Very nice hotel.
5.0
Front staff very welcoming.
2.0
Average hotel in a good location. Rooms are very tired and dated looking but it was clean and quiet and the bed was comfortable.
2.0
Property needs an update. Furniture in room was worn and not up to Hilton Standards.
Last night of my stay I was up and down from the noise inside and outside of the property.
If the room had not been booked by employer I would have left the property in the middle of the night and found another.
3.0
They said they would clean our room at three days, they didn't. It was four. We asked for towels from the staff and all she could say was that she didn't have to clean our room. The coffee was either out or weak.
1.0
Requested a room with 2 beds and a sofa bed. When we got there, there wasn't one. No room service. Asked foe extra towels and for the trash to be gathered and enough towels for a week were left in a bag outside the door. No garbage picked up.No cups in the room for coffee.
2.0
I was rebooked into this hotel due to a problem at my previous hotel. I was placed in a room with bugs crawling around.
5.0
Overall outstanding
3.0
I was disappointed in this Hampton Inn property. There was black mold around the tub and they tried to hide it by caulking over it. But it was still at the bottom of the caulking in several places. This H Inn property is very outdated but more concerned about the mold.
I will call today for compensation
4.0
Room was fine the smoking area needs improvement
3.0
Small things that makes a difference ie bad odor around the lobby area!!, no dark roast coffee!! Breakfast area tables were sticky. Room was very nice.
5.0
Clean, convenient location, friendly staff.
3.0
5.0
.
5.0
Location and convenience to many venues...
5.0
The staff was very friendly! The room was clean and the bed was very comfortable.
5.0
👍
5.0
Hotel was very clean and staff (reception and custodian) was very courteous. Beds were comfortable and we all slept well, which was just what we needed after a busy day. Only con was the WiFi - absolutely would not allow us to sign in.
4.0
Location is good. Room is commensurate with price.
3.0
Wasnt the best hotel.
3.0
I like the area but pool not in service my kids very disappointed
2.0
Overall a satisfactory hotel but not an 8 rating. More like a 6 rating
3.0
What an awesome stay. Cleanliness was excellent...slow drainage in the shower...this issued can stand a little attention and the bed was the comfortable.
4.0
Didn't like the timeliness of the desk clerk.
4.0
The online website did not reflect the current status of the pool not being open yet. We were looking for a hotel with a pool.
5.0
Very friendly staff. We had a minor problem and it was easily handled with quick aid from the staff. Thanks for a good stay.
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is $107 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn by Hilton Charlotte\/Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn by Hilton Charlotte\/Matthews. Enjoy the water!
Is Hampton Inn by Hilton Charlotte\/Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn by Hilton Charlotte\/Matthews?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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