Fairfield Inn & Suites by Marriott Charlotte Matthews
About this hotel
Located in Matthews, this attractive hotel for $85 per night is a fantastic choice for your next trip. Charlotte hotel in East Forest with free breakfast and fitness center This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of Matthews, NC
Reviews
4.2/5.0
Excellent(915 Reviews)
5.0
Place was nice, spotless, very clean. Staff was helpful.
3.0
Picked the facility for the pool pool was not open
4.0
They were supposed to clean our room every other day but never came the whole time! We had to go to the housekeeping and ask for cups, coffee, extra towels and soap repeatedly! But other than that it was very comfortable and good breakfast too!
5.0
Staff was very helpful polite and welcoming
5.0
Check in was quick and easy. Service was nice. It is located in a central area with many things close by. The parking lot, lobby, room, all were very clean.
5.0
Average stay nothing special
1.0
Linda had terrible service didn’t even check us in. Would never stay again.
4.0
Room was clean but didn't have any trash bags and only a couple of towels. Window of room was broken and would not close completely. Reported to front desk and they offered to change our rooms our give us a discount and I choose the discount. The gentleman at the front desk was so great and very polite. Would stay here again. Patio area was great.
2.0
Hotel for the most part hotel was clean, and employees were friendly. Breakfast in the morning could have been extended a bit later than 9:30 should have been until 11:00, not like you had to prepare for a lunch hr. because you don't serve a lunch or a dinner unfortunately. Breakfast was very unorganized and not kept stocked or clean. The room was very disappointing for several reasons. Not enough counter space, only one night table between beds, just a small desk area which the coffee station and phone was set up on (which by the way..coffee was terrible). Bathroom did not have enough storage or counter space for belongings, needed some drawers to store things. Shower was horrible. I have never been asked in a hotel if I wanted room service, I thought that was automatic??? I put out small garbage cans in hallway after second day and never got them back. Walls in the hotel were so thin, you could hear everything from adjoining rooms, which by the way kept us awake all night. I asked the cleaning girl to please do our room the next morning....but that never happened. Time to check out, there wasn't a luggage cart available to cart down to the lobby. Receptionist, explained there were only two for the entire hotel and must be in a room from other guests. But did not offer to send a valet up to help us with the luggage.
All and all, Not very happy with my choice of staying at your Hotel. Will not be returning to a Fairfield Inn again.
5.0
Nice hotel. Room was clean, comfortable bed, a/c cold, hot & cold breakfast offerings. Overnight clerk was very nice. Hotel keeps main doors locked in the evening & you need to be buzzed in which is an appreciated safety measure. Would definitely stay here again.
5.0
The room was spacious. The staff was friendly. The food was good.
3.0
Great!
2.0
Good value for the money
3.0
Nice clean comfortable hotel.
Friendly employees.
Good breakfast. Quiche, scrambled eggs, small bottles of milk, baby yogurts. As well as breads and cereal.
Could hear noisy neighbors more than would like. But not horrible.
10.0
Everyone was nice, room and hotel were clean, breakfast was good - not 5 start but did not expect it to be - but was better than other places we have stayed at.
10.0
The location of it is perfect fot me
2.0
I was happy with the stay,with 2 exceptions. I thought for a Marriott hotel the breakfast was lacking items to choose from besides no butter,no cream cheese and the broken juice machine. It was a nice breakfast area though. We showed up at the hotel and asked if an early check in was possible. She said our room was ready, but that she would have to charge us a "early check in fee" of $ 30. NEVER in my years of travel have ever heard of such a charge. Basically saying we can offer better customer service, but we are going to have to charge you for it. Very disappointing.
10.0
The guy at the reception was very friendly, very clean and spacious hotel.
2.0
This was a quick overnight stay on Christmas Eve. We had no issues and appreciated the nice accommodations.
2.0
Great stay. Excellent service. Except for the woman at the front desk who was extremely rude. I wish I got her name, but the only identifying detail I can remember is that she had a head wrap on.
10.0
Excellent
8.0
best staff
6.0
Alot of noise above our room. Needs more pillows on the bed. And a pair of underwear was left on the floor when we walked in.
2.0
Friendly greeting at checkin. Room was clean and comfortable. However the breakfast room rating was 91.5, the food was average, but the staff in the breakfast area was eating while restocking food on the buffet, even had a mouthful of food as she served a customer sausage that had just come out. Checkout was easy and friendly. It would be nice to have enough towels in the room for all guests (there were 4 of us which was stated on the paperwork with only 2 washcloths and 3 towels in the room). I would stay here again, but not eat the continental breakfast.
10.0
Great stay
3.0
Stayed here for one night, but it was worth more than the price. Room was extremely comfortable and remodeled. Bathroom was nice and room was extremely clean, very much enjoyed the stay.
5.0
Clean and in a good area
4.0
Clean hotel and friendly staff. But the bed in 303 is very on my back. This is the only reason i am not coming back to this hotel
4.0
The location was an easy access. The breakfast was ok, but not monitored well enough as many basic items were missing, like napkins, cups, coffee. We also did not have towels, which we didn't realize when we came in for the night.
5.0
Fast friendly check-in. Mikey at the front desk was fantastic. Very funny and welcoming. Treated us like he was welcoming a guest into his home. Exactly what you would want the first impression you leave on your clients to be. Everything was nicely decorated, clean, with comfy beds. Lots of dining and shopping nearby.
5.0
Great customer service!!!
2.0
It was easy to check in and check out. The breakfast was decent. Parking was good. The hotel room was clean.
2.0
Property was great overall as well as Paring and staff. Only issue i had was the bed very low to the floor and the matress was hard and uncomfortable
5.0
Clean room, nice stay, great breakfast
3.0
Everything was great! Wish I had more time to enjoy the pool. I will definitely be back! Check in and out was easy and the staff was extremely helpful.
5.0
Good experience!
5.0
Pool was not called breakfast was very good
5.0
Nice property, location was by main highway so it was just a bit noisy.
3.0
Breakfast and front desk attendant was the only good part about this hotel. Checked in around 9:40pm My room entrance was blocked by housekeepers vacuum, the bathroom was NOT cleaned properly, the towels, shower curtain and toilet was dirty. The internet is the worst I’ve ever seen in my life! Will not go back.
5.0
Employees were helpful and professional
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is $107 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairfield Inn & Suites by Marriott Charlotte Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairfield Inn & Suites by Marriott Charlotte Matthews. Enjoy the water!
Is Fairfield Inn & Suites by Marriott Charlotte Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn & Suites by Marriott Charlotte Matthews?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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