Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel
About this hotel
Located in Matthews, this charming hotel for $107 per night is a fantastic option for your next vacation. Hotel in Matthews with free breakfast and 24-hour fitness center A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of Matthews, NC
Reviews
4.2/5.0
Excellent(715 Reviews)
5.0
Every employee was friendly including the front desk staff! The room was spotless and clean, along with the bathroom (which is a must!) Hopefully my company continues booking my reservations at this facility because the experience was the best that I’ve had at any hotel!
4.0
Very nice new facility-exceptional breakfast
2.0
This was an interim stay on our way to Greenville. We visited friends and did some shopping. The hotel is conveniently located with easy access to local destinations.
The staff were friendly and helpful!
10.0
What a great stay again. Rooms super clean ,confy beds and breakfast was very good
10.0
Easy, clean and convenient
10.0
Clean!!!!
3.0
The overall stay was the quality we’ve always experienced at Holiday Inn Express & Suites. But this one in Matthews, NC has a true customer service gem for a front desk manager. I believe his name is James. Pleasant, personable, and excellent customer service skills…James’ interaction with my wife and I was the type of service that tells your clients they are his priority, they are appreciated, and that he would like to see them again. Job well done.
2.0
I enjoyed stay at Holiday Inn Express very much. Everyone at front desk was awesome! With special mention to James, he should be considered the ambassador to your hotel. the included breakfast buffet was an added pleasure to starting the day.
The only reason did not provide 5 stars was housekeeping was slack at times and had to be searched for to clean room and provide fresh bathroom items.
4.0
Good place to stay but we didn’t get much sleep because the people in the room directly above us sounded like 42 hippos running around at 4:30 am. We had our fan on full time and could still hear every step they took.
5.0
Comfy beds. Very clean.friendly staff. Also good breakfast
5.0
Room was very clean. My bed had a terrible squeak in it. Every time you’d move or turn over it would squeak. Didn’t have a working phone in the room. But overall it was a nice stay. I’m picky about where I stay because I’m a germaphobe and I can say this place was clean.
5.0
Great location and safe staff super friendly, will come back.
5.0
All was great and so were the employees.
1.0
I did not get the room class I purchased
5.0
Great experience
2.0
My room toilet drainage was smelling so so bad. Overall its a descent place.
5.0
Nice and clean.
5.0
Staff was wonderful. Place was clean and breakfast was great.
3.0
We had a handicap accessible room and it met our needs. A few extra towels would have been nice. It was hot outside and we attended two soccer games and two tennis matches so extra clean up was desired.
Breakfast was as expected.
We would use this hotel again as we attend grandchildren soccer games and tennis matches, often.
2.0
It started off rocky. But the gentleman on staff made our stay great. We had a bottom floor room, on a very rainy day. Slugs and spiders were everywhere. We told the front desk, and he immediately moved us up to a different room. We were comfortable after that.
5.0
Friendly staff. New rooms. Solid place to stay.
5.0
Everyone from the front desk concierge’s to the patrons at the hotel are very nice and welcoming!
5.0
Everything was super clean. I felt very comfortable. Bed was comfy.
5.0
Safe and quiet location. Dining and shopping near by.
3.0
Hotel staff were very friendly and took very good care of us. The room was spotless and very up to date. Parking wasn’t to bad either everything was right in front of the hotel.
5.0
Busy location, but surprisingly quiet. Nice stay. No complaints.
5.0
It’s quiet and clean
5.0
I travel alot and the hospitality that was received from all of the staff that i came in contact with was supurb
4.0
Property is very clean and in good condition. Very comfortable mattress and bedding in our king size bed. I like the convenience of a microwave and fridge in the rooms. Breakfast was acceptable too (although it was missing some items in my view: fresh fruit, homemade granola, skim milk).
4.0
Staff was friendly and kind!
5.0
Everything were just find!
5.0
we thought it was super clean with great bathroom amenities. the workout room was clean and supplied with towels. the beds were very comfortable. and the staff was great!
3.0
The hotel was nice and clean but the lady at the front desk was not the friendliest person she asked me if I wanted one thing but she gave me another but other than that it was nice
3.0
Very good stay room was clean and staff was excellent.
4.0
The pool was not clean that was the only negative
5.0
The property was nice and clean. Staff were friendly and always asked if we needed anything. I will recommend this property to anyone.
3.0
Hotel was beautiful, extremely clean, and staff was super friendly. Especially the man who was on shift till 11 last night. 10/10 would stay here again in a heartbeat.
1.0
Staff was nice. Building appeared old and in need of repair.
1.0
Reserved a king room and received a doub
4.0
I liked the location of the hotel and how close it was to restaurants. The front desk staff were helpful but they had a person that was obviously not fully trained and I had to go back down to finish the check-in and this person gave me some wrong information. There were no extra wash cloths at the front desk the next morning and the shower curtain was not long enough to prevent the water from coming out from the shower. Also the pancake/waffle maker was out of order at this location and at the one in West Jefferson, NC. Not sure what the issue is with that.
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is $107 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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