Mövenpick Resort Sharm El Sheik Naama Bay

Beautiful place in Sharm

The room was very clean and lots helpful staff.

Stayed in the Villa for the second part of our stay. The villa is old Parisian style. It’s beautiful. Some reviews said it needs upgrade but I think the styling is beautiful & local. The villa is huge. The pictures don’t do it justice. The villa itself is clean. AC works good. The food & room service are great. The pool is big & you can’t beat the views. The privacy alone is worth the cost. Staff service in the restaurants is great. Local diving is also great, many many sites to choose from. Many beaches on site & lots of things to do. Logistics & guest services could improve. For examples I booked a car & baggage pick up for specific times the night before & neither showed up. No big deal but if you’re running a strict schedule, it’s something to consider. It’s not always possible to get through to someone on the phone for requests or room service. I asked for an extension cord, they said they will send but didn’t. I think communication is lacking a bit. I got a lot of “I will check for you” & then no one checks. but not deal breakers at all. I would certainly stay again. Overall 8/10

The bad: -the resort pulled a room switch on us first night. So I slept on a pull out couch instead of a bed… linens for the bed were not there & needed to be called in. That took about 30 mins. Today we are supposed to move to a different room but so far check in has passed & the room is not ready. (The room became available as I’m writing this & they said we can go but they are performing repairs in one of the rooms. Wish me luck) (BTW we’re moving to the 1500$ a night villa, & I only say that for reference as you’d think they would maybe be a little more on it.) It’s very frustrating because I was assured it would be ready at check in time. If you ask them when it will be ready they say they will find out & call you back but they don’t call you back... If you’re the type of person who doesn’t like your room to be downgraded then you may want to consider another resort. Just something to think about. -you’ll find the staff is very friendly when everything is going well but if there is an issue they’re still friendly but not necessarily helpful We did check in at 2am but they were notified previously via email & we took their own driver service from the airport. So we did not catch them by surprise. The good: the resort is beautiful , pretty clean, the water is nice, the food is really good. This was my honest experience on day one.