Staff was great. A bit noisy and bathroom was a bit dirty.

The staff was amazing besides I didn't like that room service was trashing things I particularly wanted and searched for as I didn't expect it to be trashed. The bathroom made an irritating noise and the water in the shower would not stay hot neither of us to take a shower. I also didn't enjoy seeing rats at the entrance at night (under no control of the hotel). Otherwise , this was a great stay for night life! very close and convenient to everything.

I was sadly very disappointed in this stay. I arrived around midnight after being delayed getting in and just wanted to get to bed. However, the first room I was given was very dirty- black footprints in the shower, puke on the trash bin, what looked like sweaty dirt stains on the toilet seat. I went downstairs and asked for another room, which I was given (the front desk was very nice) but this new room was on a floor only one elevator goes to, so long wait times up/down, there was a very loud but persistent buzzer noise going off all night and morning every 10-15 mins, the AC unit was very loud and freezing and couldn’t get it to turn off/hotter temp so I slept in 2 layers. There were also tons of black hairs in the shower, all over my “clean” towels and the hot water never came on so could only manage a washcloth “bath” in the morning. Overall, everything just feels dark and dingy at the property on purpose- to cover that it’s actually not clean. I’ve never been so thankful to only stay one night in a place in my life - and I’m typically a hostel/cheap hotel girl so my standards are low.

Super cute and right by the city

Great location and accommodation

Great staff

We’ve had positive experiences with other Moxy properties before but after this trip we won’t be returning. The trip started out fine enough, the rooms are modern and average sized. We had issues getting hot water almost every shower and when we did get it, it did not last long. While that is a minor inconvenience I’m not sure it would have warranted a negative review. Things took a turn for the worse on our second day. We left our room around 10am and returned 12 hours later to find the deadbolt turned and our door propped open. We panicked as we had our passports and other valuables in our room and there is no safe provided. It appears when our room was serviced in the morning the cleaner did not secure the door, so we have no idea if people entered and touched our belongings. When we informed the front desk, they asked if we wanted to get new keys for the room… not sure how that addresses the issue. They also said they had never heard of that happening and didn't offer much explanation or an apology. When we reached out to their corporate office they were similarly unhelpful. I’m not really sure what the “right” thing to do in this scenario, but if that’s a situation that is as uncomfortable for you as it was for us I would not recommend staying here.

Stay was ok. The bedding was dirty when we got there and has someone's eyelashes and makeup on the blanket tucked into it, which shows that the bedding wasn't washed in between guests. So we were pretty disappointed upon arrival! Room was really kinda small and the bathroom was tiny!

I love the mosh it has a certain vibe that makes me want to book and stay but this was 50/50 for me. The people who worked there were friendly but I didn’t have hot water for 2 days , WiFi didn’t work ,and room needed better cleaning.

My fiancé and I started getting sick after the second day and found BLACK MOLD covering the window ceil the last night we were there. Our systems aligned with mold exposure. The room is small, there is no fridge, we stayed for 5 nights and they never cleaned the room even though we asked, we had to wait for 2 hours to get new towels. I had to ask multiple times for tissue and toilet paper. DO NOT STAY HERE

Poor service. Not clean, difficult to get clean towels

Water in shower was borderline cold the majority of times we used it. We were also charged for parking despite not having a car with us (they did resolve but only after seeing the charges come through). Bar staff was friendly.

The stay was just okay. Everything was clean but just not my type of hotel setting. The bed was extremely uncomfortable and it’s located in a pretty noisy area. The staff were not rude but also not very hospitable.

Cool place for the price

First time visitor! Convenient parking. Close to everything. Easy check-in! Great free drink (The Moxy)!

Good quick stay. Valet, elevator slow but otherwise, decent hotel. Staff seems overwhelmed with checking you in & making drinks at the same time; all while checking their phone and having you wait. But overall, average stay.

Quick night for a last minute show. Good location, cool-vibe, clean. Good value for the money, but was a little sparse on the amenities. Basically a Bed, a TV, and a bathroom. Not bad, just a little less luxury than most of the smaller boutique type chains than we have been used to. Staff and service were great!

Loved the space, games & service! I will definitely return ☺️

Overall a great place to stay. Room was pretty clean, staff was wonderful, and it was really well located to public transportation and even the shuttle to and from the airport.

Service so bad

Check in was fast and smooth. Room was clean and had all the necessary items. The problem came after a night out….no hot water, too intoxicated to worry about it and went to sleep, woke up the next morning and couldn’t wait for a hot shower….but still no hot water. It was 30 degrees in New Orleans and could not take a hot shower!!! Called front desk and they said they had no idea when someone could come fix it. We were checking out so I washed the essentials so I didn’t smell like ass and left. That will be my last time at this hotel. Seriously disappointed.

Left a great Google Review (Leah Love) - love love love this eclectic hotel and will be back!! The rooms are so cool! No detail overlooked. Love the TV sitting room. Bed SO cozy! Great staff. They do give you a free drink at check-in, if you’re sober, just tell them and they’ll make it virgin.

The A/C in our room would not come off of heater or go lower than 69 and we were very hot all night. The staff was great and atmosphere was cool but it wasn't a comfortable sleep.

Amazing Customer Service. Great communication with the Staff. I think the guy’s name was Matt. Great Job

Electonic lock on door died preventing us from entering the room for the 2nd night of our stay. Maintenance was unable to fix. They had to break in to open the door. One of us had to be in the room at all times, as the door could only be opened from the inside. Trapped in the room from 6:00 pm is no way to vacation. There was no offer to change rooms or refund or discount our stay. The room was clean, comfortable, and modern, otherwise.

Loved it! Clean, good location, friendly staff!

Everything was great I really enjoyed the stay

This is a terrific hotel, great value…really great vibe and design in the lobby and rooms..walkable to some amazing parts of New Orleans..we self parked at the suggestion of the hotel staff

Excellent hotel

Nice hotel, clean.. a bit noisy because it's downtown

it was amazing.

Nice property I only rated a 4/5 because rooms are very small. But for the price you can’t beat this stay! Clean and safe, nice mattress on bed. I would stay again. I hate that the bar closed so early downstairs.