Casco Bay Hotel, Ascend Hotel Collection
About this hotel
Situated in South Portland, this lovely hotel for $80 per night is a fantastic choice for your next vacation. Comfortable Colonial hotel, walk to Maine Mall A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request. Casco Bay Hotel, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of South Portland, ME
Reviews
4.3/5.0
Excellent(1,415 Reviews)
5.0
Quick stay that was fairly priced. Only issue was the pillows were not comfy at all. Breakfast was free so that was fine too. Would stay again!!
3.0
The staff was really nice. Breakfast was good. Rooms were average but, our room had very stained furniture (did not want to sit on)and a very stained carpet. Located in an idustryial park. The area around the hotel had a lot of trash laying around. Parking lot has signs all around that say...park at own risk. Made us feel a little worried.
1.0
The Postive close to the Airport
The negative , fridge had two drinks from previous people. Room needs a good clean . Walls are so thin you can hear everything! Maintenance needs to be lower their voice i really dont need to know if Mike is coming for drinks , or hearing them knocking on someone door . Bed soft, pillows hard as a rock
5.0
My sttay was good. Very nice staff. Would stay again
5.0
Great location, was about a 15-20 drive from just about everything we wanted to do, plus was right next to the shopping/dining.
5.0
We spent a little over two weeks, the staff and facilities are well worth the money.
1.0
Hotel was without power for 24 hours. No type of refund offered. They also did not give me my drivers license back after 2nd check in and are refusing to mail it to me. They said I had to come in and pick it up, which is 300 miles. They also charged me for an additional night after I had already booked and paid for it through Hotels.com. Had to dispute the extra charge with credit card and requested the local police to retrieve my drivers license.
5.0
Very friendly staff, clean hotel and room.I would stay again
3.0
I stayed during a multi day power outage in my area. The hotel staff were overwhelmed with people, checking in as they had lost power earlier in the day as well. The cleaning crew was trying hard to catch up on rooms, but when I finally got to my room 2 1/2 hours after arriving at the hotel, it was not clean, the beds have been made and sheets have been changed, but not much else have been cleaned. On my way to my room I did notice two people cleaning a room with the door open , one was standing talking on their phone and the other person was sitting on the edge of the bed with the TV on
1.0
The staff was great. The rooms were very clean. The issue I had is that the hotel lost power and had nothing for back up. I was with my two small children who were scared. I didn’t even want to leave the room to check what was going on. They had no options for us and it was 10 PM at night.
5.0
Very good place to stay right across from the mall which I’m gonna shop at next time we’re there. Very clean and up to date, there room clean and beds very comfortable. The staff very friendly and helpful. The complementary breakfast was very good and good options. We will definitely stay there again.
1.0
Honestly, it was probably one of the worst stays at a hotel I’ve ever had… can’t even take a shower. Water is cold as the arctic and never heat it up. It would be nice to come in to your hotel room and take a shower after a long day…
3.0
Hotel was modern, room was spacious but bathroom was a bit dirty. There was hair on the blow dryer and on the walls also it looked like someone had splashed a liquid behind the tv creating a stain on the wall
4.0
love the bed and the floor not being carpet- first time to see that, pillow has only one choice- husband loves it , me not so much as i needed a smaller one.
Great hotel for the price!!
Would come back again but will bring my own pillow. Love how everything is clean except the shower needs to be either cleaned some more to remove the stain or changed.
5.0
Perfectly fine, inexpensive accommodations near the mall. Quiet (surely much quieter than the places near the highway), very clean, pleasant colors, friendly staff.
5.0
Clean, friendly environment, had everything we needed. Great price.
3.0
Our stay was good. The only issue was there was old food on the floor. I picked it up floor was not cleaned very good
5.0
We reserved two rooms for a one-night stay. Our rooms were clean and very comfortable. The included breakfast had a wide selection including waffles, eggs and sausage. We will certainly stay again. The front desk staff were very friendly.
3.0
Lovely place with friendly service
1.0
My first morning I was awoken by a barking dog. The second morning was peaceful. My third and last morning again awoken by the same barking dog. Woke me up at 4:50 a m and I turned over to go back to sleep. As I left I mentioned it to the front desk where upon I received instant attitude.
1.0
The bathroom was dirty and there was still toothpaste in the sink plus lots of hairs on the wall in the bathroom. The rest of the room was very dusty. There were stains on our linen.
10.0
Great stay second time convenient to the major highway, mall and the airport
8.0
The room was very nice
2.0
Sleeping area was clean , bed very comfortable. Would not use shower as bathroom was not the cleanest
10.0
Very clean.
2.0
This property looked good in pictures and the lobby area was good. The room however was very dirty. Cat (or animal) hair on the chair, floors had not been mopped, the bathroom was so disgusting nobody would shower. The bed was clean and comfortable and the location was quiet.
2.0
Check-in was quick & easy. Hotel has elevator even though Google says it doesn't. Comfy beds, good size room. It would be great if the rooms had a table you could play cards on. Room had fridge, microwave & K-cup machine. Will stay here again.
3.0
It's a nice hotel. It was spotless and open. It's right across from the very convenient mall. It was also close to many restaurants in the area within a 10-12 minute drive. It also had a nice continental breakfast with a variety of options.
8.0
No tv 1st night and ice machine only on 1st floor
6.0
The room rate was great for 2 nights. The manager was not consumer friendly to my husband who went to ask for yogurt after we missed continental breakfast.
2.0
Hotel was clean and rooms spacious. Location is good… next to a mall for ease of food/shopping. Check in staff weren’t the friendliest… not that they need to be, but after driving all day, it helps.
We had our 30 pound dog with us and their pet policy is quite strict. You can’t leave your dog alone for any reason - and while I understand where this comes from, I pay a pet fee and security deposit for a reason. Making this a strict rule for guests with pets, means we can go out to eat or explore the area. For this reason, I wouldn’t stay here again. We have travelled with our dog many times and he doesn’t bark or cause problems… so being able to let him nap while we went out for a couple of hours would have been nice.
3.0
The hotel was clean and well kept. Staff was very friendly and helpful. The beds were comfortable and had enough pillows. Check in and out was quick and easy and so we Would gladly stay again next time we are in the area.
6.0
The property was clean and comfortable. Supplies such as kleenex/tissues and lotion were missing. Location was behind a mall in an industrial area. No vending/snacks available on site. Staff were very helpful and friendly. Priced very reasonably.
8.0
Overall our stay was a great deal for the price. There were some rowdy folks in the hallway slamming against doors very late at night, but a call to the front desk resolved that very quickly.
10.0
Overall our stay here was very nice. The room was comfortable and very clean and facility was convenient to everything. I give good marks, however I suppose the parking might be the only thing that I would have anything to mention. The lot is close ,but small and filled up fast. Also, I have a larger car and it was tight backing out from the outer space when cars were along the building. I did have to go back and forth a couple times because it was tight. Otherwise everything was nice and a great price. Thanks.
2.0
Lobby and eating, sitting area clean and inviting. Room looked clean, bedding and bedding very comfortable. Bathroom clean. Heating and cooling system was a bit noisy and hard to regulate temperature.
8.0
This hotel had a simple continental breakfast that has multiple options (pastries, waffles, eggs, etc.). The front office staff was very helpful, though there was only one person most of the time, so if you needed assistance, it might be limited. There was plenty of parking and it was close to a few restaurants and chain stores. The rooms were simple and serviceable. There was some trash around the exterior of the building, but we only noticed it because we were out walking our dog around the property.
2.0
After getting my room key & walking to my room, the door was ajar. This was alarming as I was alone & it was late at night. The bed was comfortable but only if you slept in one spot as it was sunken in, in that area. The bathroom while spacious, had a crack in the shower floor & very poor water pressure. Could not the in room coffee machine to work, it already had water that previous guest had poured in it, not good.
10.0
Easy to check in, nice renovation for the floors and bathroom
10.0
The room was extremely cold when we checked in. Easily fixed by turning the heater on, but it took a couple hours to get the temp up. Thats about the only thing I can think of. I recommend this hotel
FAQs
How much does this hotel cost compared to others in South Portland?
The average price for a rental in South Portland is $263 per night. This rental is $183 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casco Bay Hotel, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casco Bay Hotel, Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casco Bay Hotel, Ascend Hotel Collection?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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