Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel
About this hotel
Located in Westerville, this lovely hotel for $123 per night is a fantastic option for your next break. Family-friendly Columbus hotel in Polaris with free breakfast This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center. Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Westerville, OH
Reviews
4.2/5.0
Excellent(1,003 Reviews)
3.0
Cleanliness was exceptional! Did not appreciate the cold shower around 9:30 AM. Breakfast was the major disappointment. Pancake machine was empty at 9AM and no syrup. Rolls were scarce and yogurt was all gone. It was supposed to be available until 9:30. I expected better from a place in this price range. Pool was very nice.
2.0
The room that was shown on the picture was not the room we were given. We book a one bedroom suit from hotels.com and when we arrived it was a normal queen suit with a pull out couch. There was no kitchen area and not a separate room. We were shown almost a full size fridge and we had a small hotel sized fridge. We brought groceries with us that we lost due to no room in the fridge and also the size of the room was incredibly small with 6 people. The front desk worker said they don’t even have rooms like that at the hotel and the photos are wrong.
4.0
The pool was the hit—it was spring break, so we imagine that played into the crowdedness, but our kid didn't care one little bit. The breakfast room was also extremely crowded and understocked. The room itself was comfortable.
5.0
We picked this hotel because it included a hot breakfast. The sign said Sunday morning that the oven was broken. Sorry for your inconvenience
1.0
I had a dirty bloody washcloth on my shower curtain rod. That washcloth fell off the curtain rod and fell on top of my head and hands. We couldn’t use the hot tube due to us being over packed with younger teenagers. We also had a complaint saying we were “running around” in our room, but all of us were in bed. I believe we were being targeted due to me complaining about the room.
10.0
We’ve stayed here multiple times in past and location is perfect when passing through area.
8.0
We enjoyed the pool & pool area. Breakfast was lack luster. Hotel & room wasn’t the cleanest.
1.0
When we checked in we where made to sighn a waver for the pool with wierd question that made me uncomfortable. The bed was not very comfortable. After waking up the nedt morning we noticed blood stains on the sheets we dident see the night before due to how tucked in all the sheets where .
10.0
All good
2.0
Stay was for the most part OK but after staying 1 night in room 315 we got home and while unloading our bags we found a bed bug and 2 out of 3 of us have bites!
8.0
This property needs some much needed updates. The couch was shedding the faux leather so badly that my son did not want to sleep on the pull out bed. There were black flakes from the couch everywhere. The bed was not comfortable at all. Other than some minor things, everything was great.
The staff at the hotel were amazing and the pool was great for the kids.
4.0
Tons of food and options available for breakfast and staff is very nice. Unfortunately the roaches in the room were a big turn off and the pool and hot tub were gross - Cloudy water in both, lots of debris and tons of foam in the hot tub. I couldn't believe the amount of people in the hot tub putting this 'foam' all over their faces.
10.0
I brought my son, his wife and my 2 granddaughters just for the night because of the pool area. My granddaughter is 3 and the splash pad and frog slide were perfect for her getting into a large pool for the first time. We had a blast and everything was perfect. Highly recommend
10.0
Convenient location clean hotel.
10.0
Very convenient location - easy check in - friendly staff - the pool & hot tub are wwesome
1.0
I purchased a suite, paid for a suite but I did not receive the suite I paid for! I paid for 2 queen beds with a separate living area with a couch and a kitchen with a island, fridge ect. I received a room with 2 queen beds, I did not receive what I paid for! I told the front desk when I arrived that my room was wrong and she informed me that when I book a room thru a third party I won’t get what I thought I would get. I was not happy and still not happy I over paid and did not get the “suite” I purchased.
4.0
Very clean hotel, key card services were down during our stay. Staff was pleasant and re-entry to room was quick. Overall nice and safe property. Loved the hot tub option! Great rate for a quick in and out stay.
4.0
A but decent
3.0
The entire Hotel looked and smelt clean! The ice machine worked and the bed was comfortable!!
5.0
I am 74 years old and have slept in a lot of hotels. This one was the quietest and cleanest one ever! I am a very light sleeper and hear EVERY LITTLE NOISE. Slept very soundly here. Tiniest little criticism: not the best hotel breakfast in the world. Nothing to do with its preparation, just the food itself.
3.0
Good, helpful staff. Pleasant facilities. Nice breakfast.
5.0
All was great as expected only negative high dog charge…
8.0
Was a great stay espeicaly if you have children or dog.
3.0
We had a relaxing fun stay.
5.0
Hot tub and large room
3.0
Checked into my room and it smelled musky. Called the front desk twice to see about a different room and no one picked up either time. I walked over to the window to close the blinds and the carpet was soaked which explained the smell. The AC unit was leaking and the floor was drenched. I finally got ahold of the front desk and they gave me a new room.
5.0
The hotel & rooms were clean. The pool area was amazing, it was bigger than expected and great for all family members. Food was ok, and the ladies working to keep the food supplied did a great job & were very nice. I would stay there again!!
3.0
Very nice hotel, close to everything we wanted. Great experience
2.0
We came down to visit friends, and the stay went well up until it came to the breakfast the next day. We went swimming in the morning (because the pool shut down early the day before) and went to get breakfast after at 9:30am, and their hot breakfast that was supposed to go until 10am was bare. When I asked about restocking they said they weren’t going to put more hot breakfast out. We picked this hotel because they provided a breakfast and all they had was toast and fruit, not the hot breakfast advertised until 10am. Their pancake machine was also broken. When I asked for a partial refund so we could purchase breakfast on our trip home, the front desk clerk was rude and unhelpful. It put a sour taste in our mouths.
5.0
It’s always a comfortable place to stay and very clean
4.0
Hotel was clean and in a safe, quiet area
3.0
Great place to stay, nice pool for children, friendly staff, clean environment, good breakfast
5.0
The front desk made the check-in super easy. They were friendly and informative. Some how they had been overbooked for the standard double queen room we had reserved, but they took the time to find us a room that would work for our family. I am grateful for the time they spent to make sure we had a room for the night. The room was clean and spacious.
5.0
Clean modern hotel quiet and great time we had
5.0
Everything was in as nice of condition as the photos online.
3.0
Hotel was very clean and had a nice pool for the family. The slide and shallow end were very nice for my small children. The staff were all friendly and even got out a icee machine for the kids on Saturday night. The free hot and ready breakfast was the reason we chose this hotel but the experience we had while there will bring us back.
2.0
Nice place to have a staycation! Pool was fun for a 4 year old.
Pretty clean and quiet.
Granddaughter loved the pancke maker at breakfast. Will stay again.
5.0
It was a very good area
5.0
Nice
5.0
Very friendly stuff clean facilities beds were uncomfortable and I think there needs to be more people watching the area of the pool do the fact that they were small children jumping off and diving into the pool and in the hot tub so I think it needs to be monitored more but other than that I thought it was great for breakfast was wonderful
FAQs
How much does this hotel cost compared to others in Westerville?
The average price for a rental in Westerville is $123 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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