Holiday Inn Express & Suites Columbus - Polaris Parkway / COLUMBUS, an IHG Hotel
About this inn
Located in Westerville, this attractive inn for $84 per night is a great option for your next break. Conveniently located off Interstate I-71 and Polaris Parkway, this hotel boasts free Wi-Fi, free breakfast and rooms with a microwave and refrigerator. Microsoft Corporation is 4 minutes’ drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Westerville, OH
Reviews
4.1/5.0
Excellent(476 Reviews)
100% verified reviews6.0
Convenient location. Great pool
Front staff was a little grumpy. We asked for a blanket and they seemed very inconvenienced. There is a $250 fee charged for incidentals so $450 was taken from our account at check-in. That’s a bit excessive and unnecessary. We signed a swim contract that stated “no parties in the pool area” but they allowed a birthday party to go on while we were there and made the pull PACKED. One of kids puked from the party and they closed 2.5 hours early and the whole reason we came to the hotel was for the kids to swim. We spent more on the hotel and couldn’t even swim during the time we intended.
6.0
Room was clean, hotel was clean, easy check-in
Security at the pool was rude, woman in breakfast area was quite rude and food was limited
9.0
room
the smell of weed
9.0
breakfast had a lot of options
nothing
1.0
Booking.com confirmed a room and the hotel said booking.com overbooked them. Ended up without a place to stay and had to go home early.
Booking.com confirmed a room and the hotel said booking.com overbooked them. Ended up without a place to stay and had to go home early.
10.0
Very nice! This was our second time staying
Bought drinks and snacks for the pool then they said we couldn’t take them inside the pool area. Should be a sign in the snack room that tells you that.
8.0
Great pool. Nice rooms and bathroom
Breakfast was empty when we went down and they only had 1 person working it
10.0
clean , staff super friendly, bed comfortable, breakfast well managed, easy access to Highway
1.0
Booking.com is a scam ! They booked me a room that did not exist at the location. They offered me a refund and never sent it. Gave me the run around for 4 weeks straight. Would not recommend at all !!!!
1.0
Smoking at entrance was awful
Gross getting in and out
Lot of young athletes there
We don't need to smell like that
10.0
Breakfast was great! Wish there was more seating area. We had to wait for a table for awhile.
10.0
Breakfast was very good!
Need more seating in breakfast area. We had to wait a long time for a table as did others.
8.0
Location, amenities
hair dryer in room broken, reported twice to staff - nothing done about it
8.0
The facility, breakfast, staff and location were all fantastic!
Policing of the pool even a little would help, maybe you should go back to wristbands. It was quite chaotic, a number of people didn’t seem to actually be staying there just swimming with friends, lots of small children in the hot tub and diving off of it into the pool etc.
2.0
Housekeeping was extremely friendly and helpful.
The main bed smelled like a chemical or gasoline. the pull out sofa is joke. The springs of the mattress were poking through. The furniture was damaged from overuse. The laundry room only accepted quarters with no option to pay with a card or offer a change machine.
The keycards continually did not work and had to be reset constantly by the front desk staff.
7.0
Staff was friendly. Bed was comfortable.
Pool was cloudy and hottub was grimey.
4.0
Location.
It was dirty. A lot of unsupervised children in pool/hot tub and running the halways at all hours.
10.0
location. pool great for family
a little pricey
8.0
There were large groups of people in the pool without wrist bands, the adults were drinking alcohol and not supervising the kids.
The floor above us you could hear people stomping and running around until after midnight
5.0
Rooms were clean and beds comfortable. Pool area was good size.
Pool water cold and hot tub dirty. Kids running around late hours. Elevator made squeaky noises.
1.0
the setting
the chlorine in the pool was so strong it burned myself & my children’s eyes soon as you got to the pool area the chlorine burnt your nose it was uncomfortable to swim we had to keep getting out the water to wipe our eyes with the towels me and my children were sick had to get cough & cold medicine from cvs after the pool during our visit. kids coughing & choking & spitting in water while at pool . rude & unprofessional staff . check in isn’t til 4pm swimming pool was closed for 1 hour after we checked in staff inattentive to guest . dirty sheets on pull out sofa. AC under window broken fan doesn’t turn off . AC doesn’t power on had to unplug to stop the cold air .
8.0
Hotel area was fun
Bed was very firm and pillows very soft
8.0
fun for kids
All floors spelled like some adults were having a lot fun. Weed smell for days. Our kids kept saying it smelled like a skunk when we left our room.
8.0
The pool should be open later than it is.
1.0
Nothing.
The hot tub was broken. I didn't have a bathtub in my room. And the breakfast was burnt.
10.0
The pool was amazing for our family of six. It was large enough to accommodate all of the guests and was very kid friendly. Breakfast was also delicious, had plenty of variety, and was kids friendly as well.
The pull out couch was not super comfortable. That was not a surprise though.
10.0
I loved the Cleanliness especially when you have kids with you. The ladies who make Breakfast were Very kind and Attentive to my kids as well as my wife and I. The pool was an added pleasure. especially when you don’t have strong swimmers. our Kids Loved it. (twins 7,& a 10 year olds)
The People at the Front Desk,some seem to know nothing nor Cared. while some at least attempted. I don’t Remember her Name but Day Shift during the weekend. She was very Rude and Obnoxious.
10.0
Nice rooms, great pool area and breakfast.
Saturday night the pool was jam packed full of kids. It was incredibly loud and chaotic.
FAQs
How much does this inn cost compared to others in Westerville?
The average price for a rental in Westerville is $127 per night. This rental is $43 less expensive than the average.
Is parking included with this inn?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Columbus - Polaris Parkway / COLUMBUS, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Columbus - Polaris Parkway / COLUMBUS, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Columbus - Polaris Parkway / COLUMBUS, an IHG Hotel pet friendly?
Yes! This inn is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express & Suites Columbus - Polaris Parkway / COLUMBUS, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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