The man who checked us in was not friendly, conducted business through small window

I saw 2 roaches and the bed cover didn't appear to be clean. I hate writing bad reviews but I felt it was necessary and I hope hotel management does something about it.

“Housekeeping” lived at the hotel and drank,smoke and are doing drugs in the open halls to the rooms. Very unsafe!

Overall good!

Cheap and convenient if you are staying overnight in Cleveland Ga. Place was generally quiet room was a bit grubby with old carpet and worn furnishings but bed sheets were clean and AC and bathroom and shower worked fine

Last 2 nights of an 18 day Road Trip - trying to save money - this hotel was by far my least favorite place of about 10 I stayed using Hotels.com. I was sitting in my room, with the door latched and all of the sudden someone (employee / owner) tries to walk in. I didn't like that one bit. I couldn't get the TV to work - turned out - you have to turn it on with one remote and change channels with a 2nd remote - not explained at check-in, Check-in was through a window sliding tray which I find very unfriendly, Room was OK - get what you pay for, Unfortunately for me, I stayed 2 nights - at the end of the 2nd day after about 6 miles of hiking that day I returned to my room - NO WATER - completely shut down - owner said give us 30 minutes, 2 hours later I went to the window (no walk in office) and asked about the water, the guy literally in a raised voice yelled "It's no my fault" I told him it wasn't my fault either, what was I to do - I was 500 miles from home and had already paid - BIG sign NO REFUNDS, the area was fine but I got the impression locals were living there and the pool was used by families not staying at the hotel - just a very, very unpleasant experience, don't understand why this place has received so many positive reviews from hotels.com - I would not recommend it at all

The area was nice hotel has potential. Staff was very unprofessional.

Nothing really good, Nothing really bad, Just and affordable place to stay one night

lumpy mattresses, no hot water

I like it exponentially much and it has been a huge help and pleasure to stay here. I am at a very difficult time in my life right now & am seeking emergency lodging resources. I'd like to ask about extended stay/employment options, to be honest!!

I like the M-Star in Cleveland and elect to stay there sometimes twice a month. The price is reasonable but it's actually better than most for that price!! The staff is polite and personable and the rooms are VERY clean & smell good. It's quiet and very private and safe feeling.

Hotel needs lots of work/maintenance, but it was extremely clean. Charge for more than 2 people in room.

This is located near main roads which makes for a loud evening. Otherwise this place is great to stay at.

Good place to stay for super cheap.

In Room #105 (One of the few doors that had a sign on it) The Bathroom sink was broken, patched, painted over. Metal drain was rusted. Hot water....barely lukewarm and a low flow compared with the cold water. M Star Cleveland should be bulldozed and made into a parking lot. Avoid it like the Plague!

Horrible the reception guy had a attitude the sheets were stained they had blood on them and the room was completely not ready then when we asked for another room he got mad at the end he gave us another room and he told us if we left a minute after ten he would charge us for another day the ceiling was full of fungus do not recommend this hotel at all!

Location

easy overnight stay.. thanks.

Pros: Good price and close to Helen. People were nice. Big fridge in the room. Cons: Property does not feel well-maintained or clean. Found several live bugs in the room (including in a towel). Summary: While it was fine enough, next time, I would spend the extra money to stay somewhere nicer.

It's good for the price and location.

Tv

To stay one night to relax showering is good. Location has gas stations closer and stores. For the price o will said is good. Staff are rude but is ok not disrespectful just rudeness

The first thing that hit me upon walking in was the bad odor, then I saw the sheets had either urine, or sperm on it, and pubic hair. I could only sit on one top sheet because the others all looked dirty. I was going to try to make do by sleeping with nothing on top but sleep on the top sheet. Then I went over to the table to get something out of my bag, and tons of roaches went scurrying. I didn't want to sleep at a soaked campsite but this did me in, and I called my husband to come get me. Then the clerk kept assuring me that it was going to be an easy refund from you, and that he did his part, and he was getting a heated when I wanted documentation of some sort, because he wouldn't let me check out saying that there was no need. Just terrible. I've tried calling you about a refund but it's been hard getting through.

Price was okay but still not worth it The room was smelling mold, lots of bugs was in the room The room was so dirty looks like not cleaned before checked in Even the price was cheap, it was terrible Will never stay again, can sleep in my car is better

Price was okay but still not worth itThe room was smelling mold, lots of bugs was in the roomThe room was so dirty looks like not cleaned before checked inEven the price was cheap, it was terribleWill never stay again, can sleep in my car is better

It’s definitely not the best hotel you will ever visit, but it was clean and confortable for a night stop, handy when you are tired and best of all cheap. And it has the best breakfast place across the road from it!

We selected this property based on location and price. The staff was nice but it's OLD. Expedia only offered a smoking room but they were able to put us in a non-smoking which I appreciated. We just needed a place to sleep and a bathroom with hot water and that's what we got. The room had a TV, mini fridge and microwave but we only used the TV. This was fine for us (family of 4) but if you are looking for amenities, granite countertops, and nice décor this isn't the property for you.

We selected this property based on location and price. The staff was nice but it's OLD. Expedia only offered a smoking room but they were able to put us in a non-smoking which I appreciated. We just needed a place to sleep and a bathroom with hot water and that's what we got. The room had a TV, mini fridge and microwave but we only used the TV.This was fine for us (family of 4) but if you are looking for amenities, granite countertops, and nice décor this isn't the property for you.

Check in and out were quick and easy. It’s in a great location. Some of the patrons were loud at times, but it became quieter at bedtime. The noise around the building is louder than expected, but it is on a main stretch of road. Just be prepared with ear plugs and you will be fine. But the stay was pleasant. And the staff was very friendly

Check in and out were quick and easy. It’s in a great location. Some of the patrons were loud at times, but it became quieter at bedtime. The noise around the building is louder than expected, but it is on a main stretch of road. Just be prepared with ear plugs and you will be fine. But the stay was pleasant. And the staff was very friendly

Lots of coming & going during the night. I recommend staying on the 2nd floor to avoid the diesel truck engines.

Even though a little rough around the edges, It was very clean and the housekeeper was very respectful and nice.