The Charles Hotel

Premium Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

About this inn

Situated in Niagara-on-the-Lake, this lovely inn for $144 per night is a fantastic option for your next break. Upscale boutique inn, walk to Niagara River Gorge A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. The Charles Hotel offers 12 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. Televisions come with cable channels. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony / Patio

Garden

Map of Niagara-on-the-Lake

Nearby attractions

Niagara Falls

12.12 miles

Fallsview Tourist Area

The Charles Hotel

4.3

Excellent(392 Reviews)

Inn in Niagara-on-the-Lake

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this inn

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony / Patio

Garden

Map of Niagara-on-the-Lake

Nearby attractions

Niagara Falls

12.12 miles

Fallsview Tourist Area

Reviews

4.3/5.0

Excellent(392 Reviews)

3.0

Apr 2024

Property was beautiful and service excellent. The AC unit was old and noisy though and we couldnt control it - all done centrally.

5.0

Apr 2024

Beautiful old house with lots of space in the premium room. Veranda has lots of space to sit and admire the views. High spec fittings and furniture. Friendly staff and easy check in.

8.0

Jan 2024

Service was generally very good and accommodating to changes. An issue with the chef meant breakfast was not available one morning. A better option than the end of town was expected. The facility is very nice, though some rooms are small - not expected. Would definitely recommend a stay. Opt for larger rooms.

10.0

Dec 2023

This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture. The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.

6.0

Dec 2023

way too overpriced for what it’s worth - their virtual assistant was nice because you can send a quick message and get a response back. the lady at the desk didn’t have the best vibe

10.0

Dec 2023

Always a great time at the Charles. Service is always top notch. Perfect walk to the shops/dining as well.

5.0

Dec 2023

Friendly staff. Always willing to help.

1.0

Nov 2023

Sooo cold. Heater was not working properly. Had them turn the thermostat up twice - to the 80s...still cold. Floor was like an ice rink. Tried to warm up...no hot water in the morning. Couldn't even have a shower. Frigid water only. I was told the manger would be in touch...4 days later, no word. Should have been refunded...miserable stay.

4.0

Nov 2023

I had reserved a room that was called a “premium room.” We checked in and were lead to a room that had a bed with very little room to move on either side of the bed…it certainly wasn’t a room that was pictured as “premium” on their website. When I asked the front desk about it, I was told “premium rooms” have different sizes and are called “premium” bc they have access outside. Fortunately there was a larger premium room available and it was beautiful. Lots of charm and character. The location of the hotel is perfect. Walking distance to everything. It’s a great town. Very relaxing. We did not go to the Hob Nob restaurant but we did go to the less formal pub style restaurant. That was very relaxing and fun. Overall, staff was not the most pleasant, but not to the point where it affected our stay. We would definitely return to this property.

3.0

Nov 2023

It is within walking distance to downtown! However, besides that the property is tired and needs to be refreshed on the outside. There was no way to adjust the heat in the room and the TV had some issues. For the $$ there are better options.

4.0

Nov 2023

Lovely old town setting

3.0

Nov 2023

Great location.

5.0

Nov 2023

An exquisite little hotel. Perfect location. Love thr charm and quietness of it. The staff are friendly and kind and amenable to the guests needs.

3.0

Nov 2023

First day was amazing. Just love the bathroom in the hot tub very historical house and town. Hotel was very convenient to Niagara Falls great surrounding and lots of places to see highly recommend staying here.

5.0

Nov 2023

Enjoyed the connivence of the location. Staff friendly and knowledgeable.

3.0

Oct 2023

Nice location!

4.0

Oct 2023

Very friendly staff and great service. I wish they had an outdoor heater for sitting outside. The property does show its age but at the same time adds to its overall charm. A nice place to stay.

3.0

Oct 2023

Our stay was wonderful. The hotel was close to everything and we had a great time. We walked around town, and even rented bikes. The food in both the dining room and the pub was a bit overpriced - so we searched out lower cost meals, but other than that, all was good. We will come back for sure.

2.0

Oct 2023

The Charles Hotel was Ok but not great. Our room on the ground floor was very noisy. Decor is quaint and bathroom very dark. Service was great especially from Anna.

2.0

Oct 2023

The friendliness & helpfulness of staff was outstanding!! Bed was too firm and very uncomfortable. TV did not work, but, hey, who wants a TV in such a beautiful area. Food was excellent!! Overall, a very good rating but be certain to check hot water before showering. Especially in Room 105. A a hot pot of tea furnished in mid afternoon fit perfectly!! All in all, quite fun.

4.0

Oct 2023

This stuff are extremely friendly

5.0

Oct 2023

Highly recommend.

10.0

Oct 2023

Gracious, elegant, walking distance to lovely shopping. Excellent breakfast and atmosphere. Highly recommend.

10.0

Oct 2023

Absolutely loved the Charles Inn! The room was so pretty and when we arrived they had beautiful jazz music playing in our room. Bed was very comfortable and the shower was amazing. It is a great location in the heart of NOTL close to everything. When we checked in we were given fresh chocolate chip cookies which were delicious. We will definitely stay here again! Thank you!

2.0

Oct 2023

The location -- walking distance to all points of interest in the historic district of NOTL -- led us to book here (a first time at this property). It's a photogenic property and the grounds and dining room/breakfast room are quite attractive. We were there two nights ... the first night featuring a 12:30 fire alarm that went unexplained or not resulting in an 'all clear' Also, the HVAC system that could only be adjusted by a staff person. We were uncomfortably cold. The TV provided was about the size of a large laptop screen and the screen's low resolution/contrast made it difficult to read the scores etc. from the Ryder Cup. The room rates were higher than the experience warranted.

4.0

Sep 2023

The room was small but comfortable and I especially liked the heated bathroom floor. Unexpected extras like the small fridge and iron and ironing board and bath robes. It would have been nice to control the temperature of the room ourselves plus, the temp display as well as other lights, brightened the room. If you need darkness for sleep, this is not the room for you. The charm is in the age of the building and the beautiful surroundings. Very peaceful!

5.0

Sep 2023

This is a very unique property with a lot of history. The staff were friendly and helpful. Such a great location, we walked everywhere. Would definitely stay here again!

4.0

Sep 2023

A great property except . . .a) room temperature required a call to the front desk to change and b) for older people (not with a physical handicap) like us using the tub/shower felt awkward and unsafe. Everything else was a full 10/10

5.0

Sep 2023

Beautiful, charming, convenient, welcoming, comfortable… wish we could have stayed longer.

2.0

Sep 2023

Premier Room had a double bed with tiny area to walk around, not enough room to place suitcase on. No coffee in room, towels like sandpaper, soap tiny and thin, room unable to adjust heat, even after requesting, TV problems. Certainly the amenities of a Motel 6. The grounds are beautiful, room clean. Staff unfriendly. Close walking distance to downtown which is great.

3.0

Sep 2023

Anna was efficient and personable at breakfast.

4.0

Sep 2023

The staff was very helpful/friendly, location was perfect, the property needs upgrading: more outlets in the bedrooms(my husband was charging phone in bathroom etc.), the furniture in the outdoor space on the 2nd floor was minimal and uncomfortable, overall a painting facelift.

5.0

Sep 2023

Vintage character

2.0

Sep 2023

The Charles Hotel is a quaint property. It does have its quirks however. We booked a “basic room” and it was quite basic. The shower was not exactly hot and the a/c was freezing. For some reason, you have to request the remote to the AC, but we certainly turned it down, not up. The bed was not that comfy. The staff was a definite highlight, excellent people working here!! For the price, I would think it would include the breakfast. I think in the future, we would most likely book a different property to compare it against this experience. We recognize this is a village of older hotels and BnBs so understand that there are unique challenges for the hoteliers in this regard. We loved our time in Niagara on the Lake to be certain and plan to return.

3.0

Sep 2023

The Charles is a beautiful hotel in a delightful garden setting. Our room was comfortably furnished, with ample seating, a fireplace, a large terrace, and great shower! A short walk to theater and shops. A very special place.

4.0

Aug 2023

Very cute historic place. Could use some updating (ie carpets in the suites). Overall, nice place to spend a visit.

4.0

Aug 2023

We had a great time! Would definitely come back.

2.0

Aug 2023

Stay 2 nights, Room was very small and constant sound of an air mover all night, can't control AC. asked to change rooms and they were not full by any means but the person I spoke to declined and said because we booked online he could not do anything. Was not impressed, Poor excuse apparently if you book online you get the worst room in the whole place.

5.0

Aug 2023

historic property on the edge of a golf course and minutes walk to downtown and festival. onsite restaurant is excellent.

4.0

Aug 2023

It was convenient to the town center where there were shops and restaurants. We had an excellent meal in the hotel’s restaurant.

FAQs

How much does this inn cost compared to others in Niagara-on-the-Lake?

The average price for a rental in Niagara-on-the-Lake is $170 per night. This rental is $26 less expensive than the average.

Is parking included with this inn?

Yes, parking is listed as an amenity at The Charles Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this inn?

We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.

Is The Charles Hotel pet friendly?

Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Charles Hotel?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, balcony / patio, and tv.

Explore similar vacation rentals in Niagara-on-the-Lake

Explore all rentals in Niagara-on-the-Lake

4.7

Outstanding(36 Reviews)

The Charles Hotel

About this inn

Amenities

Map of Niagara-on-the-Lake

Nearby attractions

The Charles Hotel

Inn in Niagara-on-the-Lake

Reasons to book

About this inn

Amenities

Map of Niagara-on-the-Lake

Nearby attractions

Reviews

FAQs

How much does this inn cost compared to others in Niagara-on-the-Lake?

Is parking included with this inn?

Is there a pool at this inn?

Is The Charles Hotel pet friendly?

What amenities are available at The Charles Hotel?

Explore similar vacation rentals in Niagara-on-the-Lake

Niagara-on-the-Lake travel inspiration

Related vacation destinations

Keep exploring